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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,974 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,974 reviews

April 28, 2023

I’ve worked with Mike Major for 10 years now and he and his crew are the best! He also introduced me to Ricky Gushi who sold me my new Santa Fe hybrid. Great people to work with. More

by pmscuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Gushi
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May 01, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 28, 2023

PJ was exceptional. He was informative, knowledgeable, and let us make the decision that was best for us without feeling forced or pressured. Went to a couple other deal More

by CHRISGARRETT5
Recommend Dealer
Yes
Employees Worked With
PJ Smith
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May 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2023

Very satisfied with the service. Excellent job as always. They have a great service advisor in Tom Salin. More

by DALURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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May 01, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom and our team here at Family Hyundai.

April 27, 2023

I worked with Augustine Osabuohien & I would rate him a 5 My entire experience with the dealership was fantastic More

by Jeep05
Recommend Dealer
Yes
Employees Worked With
5
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Apr 27, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 27, 2023

a real bs dealership bought my daughter a Tuscan there get ready to pay and cause I wasn't financing the car they charged me an extra $500 cause I ps cash. I would never deal with them again .bought anoth More

by rayluca10
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Courtney Mearns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 01, 2023 -

rayluca10 responded

Just bought the wife 2023 palisades. From palatine Hyundai . So this Money grubbing dealership lost my business on another car over stealing $500 from me . You blew $1000s over charging me $500 cause I paid cash and you couldn’t mk $ off of me cause I didn’t finance great business

April 27, 2023

Excellent They are trying to find solutions to excessive oil cinsumption and crystal has been very helpful in trying to come up with solutions. I recommend her very highly as a service tech. More

by georgez
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 27, 2023 -

Family Hyundai responded

Thank you so much for your excellent review, George! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 27, 2023

Scheduled routine service and my car was taken on time. Service checks for any recall notices. More

by harrbish632111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2023

Very happy with Ricky. No haggle on the price of the car which is a relief. People hate buying cars with vulture salesmen. Set price is a relief. More

by SCOTT.ZAJAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed, Scott. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 26, 2023

I was charged to install a feature that the car was advertised to already have. When I explained this to the manager they pulled up the original window sticker and said the feature wasn’t listed. The f More

by ADAM ABDELRAHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George "Skip" Hasenjaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2023 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Adam, if you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Apr 29, 2023 -

ADAM ABDELRAHMAN responded

You can email me at adamabdelrahman129@gmail.com.

April 26, 2023

Very friendly people, Colon was a pleasure to work with, was in and out quickly. Don't change. More

by marc.cbsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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