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Family Hyundai

Tinley Park, IL

4.4
8,785 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,785 reviews

March 25, 2023

Kristi and family Hyundai was great to work with and made the buying process pleasant. More

by JOVL1126
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Kristi here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 25, 2023

Brian our service manager was extremely nice and helpful. He kept us updated on the status of our car and went beyond to help when we came to pick the car up. More

by Sween703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
Mar 27, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 25, 2023

Excellent service I can’t see taking my vehicle anywhere else everyone is so friendly and helpful and explain everything in detail what is going on with my vehicle. Brian and KB are great! More

by CLINET3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and KB in the service department.
Mar 27, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 25, 2023

Crystal was very helpful explaining the oil consumption test and communicating when my vehicle would be done as I stepped out of the dealership for a couple hours. More

by murillob28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 27, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 25, 2023

They diagnosed the problem with my car quickly and work was done in 24 hours so I could get back on the road! More

by Wendy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maybe Mike or Matt?
Mar 27, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 25, 2023

My salesman was fantastic I'll be bsck,in fact everyone was polite and very professional More

by jleejrusmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 25, 2023

Quickly diagnosed the problem ,provided a solution and maintained communication. Very friendly ,polite and professional. More

by Drof68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2023

Excellent service and very courteous. Work is always performed on a timely basis. Collin in great. More

by WJRANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

They was professional and timely in getting my car done. I will definitely go back there again to get my car servided More

by amartin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

Although I received the 0% financing it wasn’t until after the sale I found out that I was eligible also for $500 bonus cash and 90 days no payments. Had I received these I would have given her a 5. Sh More

by paulcaliendo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sharon Romero
Mar 30, 2023 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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