Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,974 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership
View Awards

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 8,974 reviews

May 03, 2023

My Number 1 dealership! !!! Great service and the guy and gals make you feel like family. More

by theroverempiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 03, 2023

Not pushy veof humor treated with wry patient greatourtim sense polite and c nice and friendly More

by BRIANBOYLE705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky gushi, Tom Salin, Eric Kratschmer, Sonata Bartkus
Report | Print
May 03, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2023

Great service and very thorough updating me throughout my time! Great loaner car also, thanks! More

by HOLETZKYCAITLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 01, 2023

Great customer service, Crystal the service professional was absolutely fantastic with ti.ing and service. More

by TNC823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Crystal and our service team and don't hesitate to let us know if we can be of further assistance.

May 01, 2023

Very good customer service, the reception and delivery of the car was very fast thank you! More

by jennigusi1701
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
May 01, 2023 -

Family Hyundai responded

Jenni, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 30, 2023

Cool respectful courtesy caring joyful clean moderate reasonable and very informative good bargain experience piece of mind More

by BLACKSMOKEY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2023

They were fast and respectful with my vehicle. Tom was knowledgeable with the invoice printout, showing me the tire page. More

by JZEMGULIS
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 01, 2023 -

Family Hyundai responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 30, 2023

Fast and easy a lot better then ford that is across the street from you More

by ronkrainik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Powers
Report | Print
May 01, 2023 -

Family Hyundai responded

It has been a pleasure serving you, Ron. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 29, 2023

Horrible customer service. Kept my car for a week and refused to give me a loaner. Later found out my windshield had been broken while in the body shop but no one notified me o More

by nashmarissa
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Begeske
Report | Print
May 04, 2023 -

Family Hyundai responded

Thank you for providing this feedback, Marissa, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 28, 2023

Cheerful check in by Bryan. Fast service, clean surroundings, explained what they were going to do More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan check in man
Report | Print
May 01, 2023 -

Family Hyundai responded

Thanks, Karen. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 01, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
127
128
129
...
898