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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,794 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,794 reviews

March 31, 2023

Very fair, didn’t take very long for my oil change! They called immediately to tell me my car was ready More

by ROCHE399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus, Shannon Garreffa
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Apr 01, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 30, 2023

When I first called to set appointment I couldn't get ahold of a real person to save my life!!!!! More

by KELZZZZ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken.
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Apr 01, 2023 -

Family Hyundai responded

We are very happy to have provided you with a positive experience and apologize for your initial trouble contacting us. We sincerely value your business and look forward to your next visit.

Helpful
March 30, 2023

We had a very nice salesperson, Adam. The rest of the people we dealt with were also exceptional and very knowledgeable. More

by kditchette1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 30, 2023

Pleasant people to do business with. Only issue is not having the express oil change option readily available when needed. Most appointments are far from convenient More

by rcallred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Apr 01, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Helpful
March 30, 2023

They are professional,on time wen I was going through the check in.one words good. More

by Neno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2023 -

Family Hyundai responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 29, 2023

Very professional work with me until I got the best deal that was good for me. More

by CASSANDRASMITH_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Cassandra, and it's great to hear about your excellent experience here at Family Hyundai.

Helpful
March 29, 2023

Everyone very attentive at this dealership. They all care that you have a positive experience. If you are looking to buy a Hyundai, this is the place to go. More

by MTAG17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 29, 2023

Had car for 4 days. Never kept us informed of status. We had to keep calling for updates. Service dept never answered, mailbox full, operator didn’t answer. Then car was More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Salin
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Apr 02, 2023 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Kelly, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
March 29, 2023

Great quick service, no hard sell, great after sale care and attention to details. Good price. More

by STOF95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Gushi
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Mar 30, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Helpful
March 29, 2023

Being my 1st visit to you a facility everything was great, people were helpful friendly and Professional. Not one bit Impressed with Edelson Hyundai in countryside. Example… Arrived at 1 o'clock for More

by Paddyerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Watson
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Mar 30, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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