Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,010 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership
View Awards

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,010 reviews

September 28, 2024

I used to love Family Hyundai. I test drove the 2025 Tucson. Do not like the new model. Was a Family Hyundai devotee for 16 years having bought two cars there the service departmen More

by pat.alm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 28, 2024

Great customer service. Bought our last 3 vehicle’s from Family Hyundai because of that More

by slrocque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2024

Good family Dealership very nice salesman and courtesy kindly and polite and trys to make the best deals for you possible, I would highly recommend this Dealership to friends 🤎💯 More

by RICKYWHITE1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Conner
Report | Print
Sep 27, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ricky, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2024

Ken Begeske helped me through getting anew engine from Hyundai under warranty. It was a months long process but the job is now done. Thanks a lot Ken. More

by TOOLJOE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Begeske
Report | Print
Sep 27, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ken delivered such a great experience!

September 26, 2024

Your service people failed to fix the issues that I am having with my car. I felt like no one was listening to me and was treated like a stupid female that is clueless on how my car should run. Nothing More

by RENEMCF16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew - unsure of his last name
Report | Print
Sep 30, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 26, 2024

Terrible customer service. I do not recommend buying a car from here our getting any services done to your vehicle. More

by Meka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Mearns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 25, 2024

HE SEEMED TO BE KIND AND CONSIDERATE EVEN THOUGH IT WAS AFTER 5PM. HAD SOMEONE COMPLETE THE TASK RIGHT AWAY. More

by sfarrell1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 25, 2024

Great staff and great service nice friendly environment feel like you really part of the family More

by Tunika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan schultz
Report | Print
Sep 26, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

September 25, 2024

Took a while but I got what I needed. Glad Hyundai stood behind their warranty. Ken was great. Give him a raise. More

by ASHLEY.ANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Sep 26, 2024 -

Family Hyundai responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 24, 2024

I did an oil change for my car but they didn't do a computer check. More

by ABOODZAWANEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 04, 2024 -

ABOODZAWANEH responded

The next oil change should be free or my money back because I usually change the oil at the dealer to check my vehicle and they didn't do it last time and it made me feel uncomfortable

1
...
9
10
11
...
901