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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,291 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,291 reviews

May 30, 2025

The finance manager, Mike, doesn’t take no for an answer. When you call the dealership, they do not leave messages for the people you’ve called. I had explain myself over and over to 3 different people in More

by HMSWIM24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Holder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

I went in for oil change last month everything went good they are very friendly workers More

by LINDA.SALAHUD.DIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 29, 2025

GOOD JOB GUYS. THANKS AGAIN. I WILL BE BACK. WORDS WORDS WORDS WORDS WORDS WORDS More

by rjmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2025

Very professional and polite, fast and knowledgeable. Explained and answered all my concerns I will definitely come back for service More

by LINDATRAMOTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2025

Prompt and friendly service. Nice customer waiting area The snacks and drinks in the waiting area were appreciated. More

by asmall70
Recommend Dealer
Yes
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May 29, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

Excellent customer service 👏 👌 👍 Thanks. Timely and good customer service. The staff updates frequently regarding the status of the vehicle. More

by sominagaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 29, 2025

Wonderful service, never try to upsell things I don’t need, get me in and out all the time. Mike Major is the best. We’ve had our car since 2019 and love it! More

by jabojung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 28, 2025

Chris was easy to work with. He was very courtious. Helpful and kind. Explained everything clearly. More

by mndryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Powers
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May 28, 2025 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

May 28, 2025

All employees were very kind, considerant , and very helpful. Thank you ALL OF YOU FOR HELPING SO MANY PEOPLE. More

by JEANBOG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske, Michael Majchrowic
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May 28, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2025

My experience with the Family Hyundai family was great. They took care of me and the wait was not long. I really appreciate the great customer service they provided. More

by andrea6182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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