Family Ford of Enfield - Service Center

Quick fix of CEL. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. More

In and Out ,No Issues Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, STEVE More

Ken from the service department is always a pleasure to work with. He's patient and very knowledgeable. Never pressures me into getting something that doesn't need to be done right away. He always goes the work with. He's patient and very knowledgeable. Never pressures me into getting something that doesn't need to be done right away. He always goes the extra miles to help me out, if needed! More

Excellent Service I was in service on my car purchased at Family Ford in July. I am in love with my Escape. I have always had the best experience from buying my car to I was in service on my car purchased at Family Ford in July. I am in love with my Escape. I have always had the best experience from buying my car to the attention I receive in the service department, I highly recommend Family Ford! More

Basic service First service on a new truck. Work was scheduled easily. Service was performed in a timely and professional manner. All personnel that I had contact w First service on a new truck. Work was scheduled easily. Service was performed in a timely and professional manner. All personnel that I had contact with acted professionally, and in an amiable manner More

Service was as expected on schedule, and no issues were brought up. Staff was very congenial and waiting area was comfortable with fresh coffee. Wrap up was quick with review of report card. Friendly and brought up. Staff was very congenial and waiting area was comfortable with fresh coffee. Wrap up was quick with review of report card. Friendly and efficient staff as always. More

Scheduled Service Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consis Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consistently go above and beyond to insure all concerns are properly addressed. More

Quick and informative It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. More

Great Service Dept Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your rep Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your repair. More

Great. Everyone was pleasant, polite and helpful. I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I was able to redeem my accumulated points. More