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Family Ford of Enfield
Enfield, CT
1,775 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,775 reviews
November 12, 2024
They did good and very kind and they help me find a good truck for me truck for me More
by SUKHRAMRAY
Verified CustomerEmployees Worked With
November 09, 2024
I have serviced a prior vehicle with the dealership which was purchased somewhere else. Great place kind of low on the trade though was purchased somewhere else. Great place kind of low on the trade though More
by kpelleri26
November 09, 2024
I found The dealership to be very punctual very attentive to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle More
by bbenson9
Employees Worked With
November 08, 2024
I appeared on a very busy Monday morning without an appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any bet appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any better than that in my book. I appreciate the Service Tech Writers and Mechanics to keep my vehicle in tip top safe shape. For an "elder 70's female" Family Ford has always been my family from my beloved Mustang to the behemoth Explorer. If necessary, in the future to replace my vehicle, I will definitely some to Family Ford, because the Service Dept has been honest, professional and not condescending. Treated with professionalism and courtesy. More
by BlueLady '07
Employees Worked With
November 07, 2024
I bought my last four cars from Enfield Ford and they serviced all of them. I guess you could say I am very much satisfied with their service. serviced all of them. I guess you could say I am very much satisfied with their service. More
by NPASTULA
November 06, 2024
Been coming here since it was Enfield Ford. Never had an issue with anyone I’ve dealt with. Greg is the only service advisor I will go to! Truth be told the entire service advisor staff are gre Never had an issue with anyone I’ve dealt with. Greg is the only service advisor I will go to! Truth be told the entire service advisor staff are great. But I think everyone has their “go to” service advisor! More
by Matt
November 06, 2024
Ken was great about everything they did servicing my ca. “The works” oil change and then a couple warranty items. He communicated about the parts delay and then scheduled a new appointment as soon as the “The works” oil change and then a couple warranty items. He communicated about the parts delay and then scheduled a new appointment as soon as they had the part in stock More
by Jgwrabel
Employees Worked With
November 06, 2024
The employees are kind and gracious. It is nice to feel heard and supported when getting car service. It is nice to feel heard and supported when getting car service. More
by Callieboone93
Employees Worked With
November 05, 2024
Always polite gives you all the information keeps you updated on progress gives you breaks on prices work done in a timely manner updated on progress gives you breaks on prices work done in a timely manner More
by dembinske
November 05, 2024
I feel the deals that I’ve gotten could have been better, think I could have paid less and gotten more for trade ins. Everything else has been great! think I could have paid less and gotten more for trade ins. Everything else has been great! More
by STURGISGODA
