Family Ford Inc.

Wonderful Staff Great customer service. They kept me informed on the progress of service to my vehicle by calling me with updates. Vehicle was ready when promised. Great customer service. They kept me informed on the progress of service to my vehicle by calling me with updates. Vehicle was ready when promised. More

Easiest vehicle purchase This team is by far the best to deal with! John was upfront and straight forward, no back and forth nonsense. I will definitely be returning for my n This team is by far the best to deal with! John was upfront and straight forward, no back and forth nonsense. I will definitely be returning for my next purchase. More

Fantastic Team You get more than one good experience here - I've been a loyal customer for years - and for good reason - excellent non-pushy sales staff, great finan You get more than one good experience here - I've been a loyal customer for years - and for good reason - excellent non-pushy sales staff, great finance department and excellent service center. Every department sincerely cares about making your vehicle purchase and ownership an ongoing positive experience. More

Service visit Johnny and the service department are outstanding. Since I purchased the car, I have never had a bad interaction with Family Ford personnel. They are Johnny and the service department are outstanding. Since I purchased the car, I have never had a bad interaction with Family Ford personnel. They are always pleasant and helpful. More

Top notch service Excellent customer service. Really appreciate the service I recieved at Family Ford. The staff at the service counter are extremly helpful and covered Excellent customer service. Really appreciate the service I recieved at Family Ford. The staff at the service counter are extremly helpful and covered all my needs. Great Company!! Thanks guys More

Top notch customer service! I had a great experience buying my 2016 Focus SE at Family Ford. I keep coming back for service even though I live 35 miles away. The service reps alw I had a great experience buying my 2016 Focus SE at Family Ford. I keep coming back for service even though I live 35 miles away. The service reps always keep me informed as to the status of my vehicle, and the work is done in a timely manner. More

Outstanding and Professional Service I really appreciate the service and work that Alex and Corey provided me with the service of my 2013 Explorer. They wee able to get my vehicle in soon I really appreciate the service and work that Alex and Corey provided me with the service of my 2013 Explorer. They wee able to get my vehicle in sooner than expected and went above and beyond helping me with the cost of the repair. This is why I continue to do service with them. More

great work great people too Very helpful and friendly place. The work is also done on time when possible. The people at the service desk meet and greet you every time they see y Very helpful and friendly place. The work is also done on time when possible. The people at the service desk meet and greet you every time they see you. Thanks! More

Out of state purchase John was up front about the vehicle I was interested being I was out of state. He sent more pictures than was on the website and called several times John was up front about the vehicle I was interested being I was out of state. He sent more pictures than was on the website and called several times to keep me abreast of issues he thought I may need to know about being it was a slightly used vehicle. I was also able to put a deposit on it for a few days until I was able to make the trip to see it in person. Everything John said about the vehicle was true. We also negotiated on the price more once I was there quickly coming to an agreed upon price. Paperwork was down quickly and I was on the road in a couple hours. Pleasure doing business with!!!! More

We are a ford family We love our 2017 escape and we also have a 2016 escape, we love them both. Ford makes very dependable cars n trucks n we have been a ford family since We love our 2017 escape and we also have a 2016 escape, we love them both. Ford makes very dependable cars n trucks n we have been a ford family since early 90s, wouldn't buy or lease anything else. More