Falmouth Toyota - Service Center

My service & sales experiences have always been wonderful! I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excell I have purchased all my new Toyotas from this dealership since 1992 with salesman David Digravio. Besides liking Toyotas and believing they are excellent cars, my transactions with David have always been great as we work together for the best deal. Although I find these newer autos need less time in the shop as they have become more high-tech, I find that I need a service center that understands the car and what is needed and will listen to what I have to say about it. If I have a question, it is followed up with promptly. As of this writing in 2015, the dealership is undergoing a remodeling which will be wonderful and given the volume of business there, it will benefit all! More

Outstanding, efficient, friendly and thorough! This is a world class dealership! I have bought and leased a number of vehicles from Falmouth Toyota over the past 20 years, and my experience from sa This is a world class dealership! I have bought and leased a number of vehicles from Falmouth Toyota over the past 20 years, and my experience from sales to service has been absolutely stellar. They always have been extremely accommodating, to say the least, and in one instance they even picked me up at Logan Airport to deliver me to the Cape to pick up my new vehicle! High praise for this dealership! More

Very quick & professional service. I experienced a clanking noise on my 2011 Tacoma P/U truck when putting it in either drive or reverse. I immediately called AAA to have them take my I experienced a clanking noise on my 2011 Tacoma P/U truck when putting it in either drive or reverse. I immediately called AAA to have them take my truck to Falmouth Toyota to see what was causing it. They called shortly after it getting there & said the auto technician took it for a test drive. The noise was not there. They asked it I could come over & test drive it with the technician. I came right over & he was right it was gone. When I told him my wife dropped me off my boat in salt water he said if the rear end & wheels were not completely washed out & it then set still it could cause the problem. They did not charge me a dime. My wife said she washed the boat trailer but not the truck. It then washed the wheels, springs, and the rear end. Thanks Falmouth Toyota. More

Best service team! Keeps us coming back!!! We love Falmouth Toyota and have always had an excellent experience with the sales and finance people, but Taylor Voner specifically and honestly the We love Falmouth Toyota and have always had an excellent experience with the sales and finance people, but Taylor Voner specifically and honestly the whole service staff keep us coming back!!! It's easy to please people when they are doing something fun like purchasing a new vehicle but it really is a testament to the service staff and the whole culture at Falmouth Toyota to consistently please customers in the service department. This is the reason we come back to Falmouth Toyota, their commitment to customer service in all aspects! More

check engine light came on I have had a couple of experiences with Falmouth Toyota. All of them were good experiences but on this day we stopped at the dealership and Jared, on I have had a couple of experiences with Falmouth Toyota. All of them were good experiences but on this day we stopped at the dealership and Jared, one of the service reps quickly tested, ID'd the issue, and ordered the part. Since the car isn't driven everyday (sometimes it sits for weeks at a time) we set up an appointment for the car the following week. We dropped the car off a day later than the scheduled appointment thought it would take a number of hours to fix but he fit me right in and the car was ready to go in about 45 minutes. Courtesy, Quality and know how. Highly recommend Falmouth Toyota service department. More

Manufacturer recall. I recently returned from Florida and received a notice about my 2015 Rav4 Toyota being recalled. I called Falmouth Toyota explained I did not purchas I recently returned from Florida and received a notice about my 2015 Rav4 Toyota being recalled. I called Falmouth Toyota explained I did not purchase the car from them, but had a recall notice. They were very accommodating and set up an appointment for me, at my convenience so they could check out the problem. I brought the car in, the service rep. explained what would happen and gave me choices in case the car needed to be repaired. After less then 40 minutes I was notified by the service rep, that all was well and my car needed no further repair/replacement parts. I can tell you if I need any service again before returning to Florida next Fall, I would certainly return to Falmouth Toyota. Unfortunately, I do not remember the service rep.name. but if he is an example of the people they have working there, I know I will never have any problems. More

Excellent service, as always! Almost 20 years of dealing with Falmouth Toyota and the service AND the staff have always been excellent. Service performed in a timely manner and all Almost 20 years of dealing with Falmouth Toyota and the service AND the staff have always been excellent. Service performed in a timely manner and all questions answered to our satisfaction. The staff are professional, courteous and kind. We wouldn't go anywhere else. Our latest visit , besides service, also included a consultation with a sales manager regarding sale of our second vehicle, which was also an excellent experience. Thank you, Taylor and Anthony. More

They are like family to me I have been a loyal customer of Falmouth Toyota for over 25 years. I buy a dealership more so than a car. They have always been good to me. Both sa I have been a loyal customer of Falmouth Toyota for over 25 years. I buy a dealership more so than a car. They have always been good to me. Both sales and service, above and beyond any one else I have ever dealt with. I am 73 years old by the way. Your life depends on the safety of the car you drive. I trust them and they have always done quality work. I expect them to let me know if I am missing something, and they do. Their customer survey asks if the service was exceptional. I wrote and told them that their very high quality of service was their norm and they should change their survey question to ask if the service was of the highest quality, which it is. You will spend one day buying a Toyota and many days having routine service over the next ten or fifteen years of ownership. Our Toyota cars, trucks and SUV vehicles will last 200,000 miles plus. I am a snow bird. My 2005 RAV4 just drove me and my wife from Florida to Arizona and then to Cape Cod. About 5,000 miles. Route I-10 West of San Antonio, Texas is posted 80 mph. The little car just flew along at that speed without any complaints. Overall gas milage for the trip was good too. I can't say enough good things about this dealership. Oh, by the way, we just bought a new RAV4 as I gave my 2004 Highlander to my son. It is still going strong. Below it asks for the reason for the visit. I had a 90,000 mile service on the 2005 RAV4 and bought a new RAV4 the same visit. David Lee Valdina, Cataumet, MA in the summers. More

In & Out Just wanted to thank the Team at Falmouth Toyota for keeping their promise. We recently moved to Mashpee and I asked my wife to bring my Tundra in fo Just wanted to thank the Team at Falmouth Toyota for keeping their promise. We recently moved to Mashpee and I asked my wife to bring my Tundra in for the 85,000 Mi. service which i was told would take approximately 45 minutes. You all know how this could have turned out!!! I was pleasantly surprised when my wife called and informed me the service was done within the promised time frame and there were no surprises. Thanks Guys we'll be your customers for life!!!! George & Kathy More

Regualr 20,000 mile checkup I'm very pleased and 100% satisfied with the service at Falmouth Toyota - convenient appointments, the people are professional & friendly, and the I'm very pleased and 100% satisfied with the service at Falmouth Toyota - convenient appointments, the people are professional & friendly, and the service is done promptly and efficiently. I absolutely recommend this dealership and service department. They're my family's dealership of choice!! Peggy More