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Falmouth Toyota - Service Center
Buzzards Bay, MA
275 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
275 Reviews of Falmouth Toyota - Service Center
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August 12, 2015
We love Falmouth Toyota! We have bought 5 Toyotas from this dealership, some new, some Certified Used, and we have been pleased every time. Excellent experiences both with th We have bought 5 Toyotas from this dealership, some new, some Certified Used, and we have been pleased every time. Excellent experiences both with the Sales side and with the Service side. More
by Dolly
Employees Worked With
we are also fond of Mike Conroy and Tony Martino., Jodi Bertrand
Helpful August 12, 2015
Could not be happier with the service Short and to the point: Excellent service and excellent people! Could not be happier with my experiences with Falmouth Toyota and the people who wor Short and to the point: Excellent service and excellent people! Could not be happier with my experiences with Falmouth Toyota and the people who work there. Matt More
by Matt333
Employees Worked With
Townsend Wells
August 12, 2015
Service Excellent service as usual. Had problem with Hybrid System. Taken care of immediately.Provied with loner vehicle, status update andwhen ready informed Excellent service as usual. Had problem with Hybrid System. Taken care of immediately.Provied with loner vehicle, status update andwhen ready informed of what the problem was. More
by whendry5
August 06, 2015
Best dealership in USA! I am 83 years old and have been to many dealerships for auto care. Never had such excellent care such as I have had with Falmouth Toyota. I am 83 years old and have been to many dealerships for auto care. Never had such excellent care such as I have had with Falmouth Toyota. More
by capebarbara
Employees Worked With
Bob Andrews
August 05, 2015
We will never buy or service a car anywhere else. We have now bought 4 cars from this dealership--one of which we had them ship to Mexico for us. We use their service department exclusively (except fo We have now bought 4 cars from this dealership--one of which we had them ship to Mexico for us. We use their service department exclusively (except for the car in Mexico) and we are utterly devoted to them because they deliver such excellent service, with great attitude. They communicate well and they deliver what they promise. Fantastic outfit! More
by baboosister
Employees Worked With
August 05, 2015
Excellent Service Very pleased with the overall experience of purchasing my car. Customer Service is consistently excellent. Highly recommended. All employees I have Very pleased with the overall experience of purchasing my car. Customer Service is consistently excellent. Highly recommended. All employees I have dealt with are personable and courteous. More
by Marie Oliva
July 30, 2015
Punctual and professional There has never been a time when visiting Falmouth Toyota whether it was to purchase or lease a car or on the occasion where my visit was for routine There has never been a time when visiting Falmouth Toyota whether it was to purchase or lease a car or on the occasion where my visit was for routine maintenance where I wasn't treated courteously and professionally. This is a dealership that have the utmost faith in its integrity and professionalism. More
by Richard F Connon
July 29, 2015
Superior Dealership! A wonderful dealership! We have purchased our last 3 vehicles from Falmouth Toyota and have had an excellent experience every time. The service depa A wonderful dealership! We have purchased our last 3 vehicles from Falmouth Toyota and have had an excellent experience every time. The service department is also top notch. Everyone we have worked with has been professional and courteous. More
by Happy Customer
July 29, 2015
Late Service I brought my 2015 Highlander in late on Friday night with a bad battery, when I had 5 hour trip I'm front of me. Tony and Jesse gladly helped me and e I brought my 2015 Highlander in late on Friday night with a bad battery, when I had 5 hour trip I'm front of me. Tony and Jesse gladly helped me and even though they looked like they had a long week. Professional and courteous. Great place! More
by Tony T
July 19, 2015
Falmouth Toyota It's alway a good experience going to Falmouth Toyota. The service is superior; the staff is respectful and knowledgeable. Most importantly, I feel It's alway a good experience going to Falmouth Toyota. The service is superior; the staff is respectful and knowledgeable. Most importantly, I feel safe when I leave. Thank you, FALMOUTH TOYOTA, for always being there for me! More
by carole mourad
