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Falmouth Toyota - Service Center

Buzzards Bay, MA

4.9
275 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.

290 MacArthur Blvd

Buzzards Bay, MA

02532

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275 Reviews of Falmouth Toyota - Service Center

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November 08, 2015

Long time experience produces satisfied repeat customere I have been going to Falmouth Toyota since 1990, mostly for service, and have always been dealt with fairly and competently. They are customer orien More

by lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shallana Medina
November 06, 2015

Great customer service First time at Falmouth Toyota and the staff were welcoming and very efficient. The customer service was excellent and thorough. Will definitely keep More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jodi Bertrand
November 05, 2015

It's a 'breeze' to come to Falmouth Toyota I bought a car from Falmouth Toyota in March and just had my first free maintenance experience. The ability to breeze into their new covered drop off More

by erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Townsend Wells
November 05, 2015

Superior service and follow-up Service department at Falmouth Toyota is extremely helpful. All employees work in a professional manner to do the work needed and are always courteou More

by oldsilver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Townsend Wells
November 04, 2015

5 STAR DEALERSHIP I have purchased 3 new cars and a truck here and I shopped before I purchased them and I always got the best deal here The Service Department employe More

by Ken Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 04, 2015

The Best Service by far! I found the service at Falmouth Toyota to be exceptional and above expectations. Everyone that I was in contact with were polite and willing to help. More

by dlawrence
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with the service manager.
November 03, 2015

Years of terrific service We have been going to Falmouth Toyota for over 20 years and have received nothing but the best in service. Recently we even needed some advice for our More

by Travel4ever9189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Kinney, Shallana Medina
November 03, 2015

Outstanding I was so impressed by the comprehensive and attention to detail that the service department demonstrated. They did an extensive examination of my car More

by Robin Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Andrews, Townsend Wells, Jodi Bertrand, Les Pike
November 03, 2015

Great Service, Friendly Staff I recently went to the newly renovated Falmouth Toyota and it looks great! Lots of open seating and tables, a more private area and a cute separated More

by roxanne72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 02, 2015

Live the new service center Went to Falmouth Toyota for the first time. Oil change and inspection. I love the new service center and Townsend was great. Will definitely be back. More

by Caper2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Townsend Wells
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