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Falmouth Toyota - Service Center

Buzzards Bay, MA

4.9
275 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.

290 MacArthur Blvd

Buzzards Bay, MA

02532

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Drop off vehicle
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275 Reviews of Falmouth Toyota - Service Center

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November 30, 2015

As usual, superb service. Really enjoyed using the new valet service center at Falmouth Toyota. It was so easy ! Appreciated knowing that , in the future, there will be servi More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Digravio
November 30, 2015

Best dealership I've ever had I have purchased 4 of my last 5 cars from Falmouth Toyota. I think their sales and service teams are phenomenal. They are fair, courteous and always More

by mryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 25, 2015

The best customer service operation. I have never had a better customer service experience with any organization over the past dozen years and six vehicles purchased over that time frame. More

by JMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2015

Fabulous Falmouth Toyota Service Friday's visit ( 11/20/15 ) to Falmouth Toyota Service department was as usual exceptional service including the "Drop Off Valet" & the "Pick Up Va More

by 28latham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : The 2 "Valet Service" ladies, David Digravio, Bob Andrews
November 23, 2015

Quick, easy oil change in the 'new digs' The renovation of the Service Department is truly impressive- lots of desk help, lounge area is much bigger and very comfortable- the 'quiet area' is More

by Alatalo_P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
November 17, 2015

Falmouth Toyota Performs As usual their service meets or exceeds expectations. Work, basic synthetic oil , rotate tires etc. The new repair facility was a pleasant surprise, More

by paul75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Szumita
November 17, 2015

Last minute service need I had a problem with tire pressure on my Prius, on a Friday, and called in to the service group and they were able to accommodate me that afternoon. I More

by CapeCod00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 16, 2015

excellent in all departments I called right around lunch time on Saturday with a problem with my truck. I spoke with Taylor and he told me if I could wait a few minutes while the More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 16, 2015

Excited to use Falmouth Toyota now I just relocated to Falmouth and had to get 4 new tires on my Prius. My husband and I am thrilled to now be servicing our Toyota cars at Falmouth Toyo More

by esullivan
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les
November 16, 2015

Unparralled service. After the opening of the new device felt at Falmouth Toyota, I was skeptical stopping in at first for a simple inspection sticker. I just recently pur More

by Cane Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Andrews, Townsend Wells, Jodi Bertrand, Les Pike
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