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Falmouth Toyota - Service Center

Buzzards Bay, MA

4.9
275 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.

290 MacArthur Blvd

Buzzards Bay, MA

02532

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275 Reviews of Falmouth Toyota - Service Center

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December 11, 2015

Routine check Excellent service and a state of the art dealership. Service department is very professional and waiting room has everything I needed to make the wait More

by Janinegd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Schmit
December 10, 2015

Excellent Service and New Facility My wife and I have been dealing with this dealership since moving to the Cape 17 years ago. I bought my first Toyota here and it's been all Toyota ev More

by cfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Townsend Wells
December 09, 2015

A great expericence This dealership proved to be a great experience not only in shopping for a new lease but offering me suggestions on parting with my wife's vehicle as More

by D.G.Barlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Stanger
December 09, 2015

Always great service Just in for an inspection sticker on this visit but have been dealing with Falmouth Toyota since 1991 for sales and service. Wouldn't go anywhere els More

by debbieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Szumita
December 07, 2015

A+ Service in all Respects I usually never go to the dealership for service on my car because they can be pricey. I needed some routine maintenance on my nine year-old Highlande More

by RTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Andrews, Townsend Wells
December 04, 2015

Busy Shop - Great quality work You need an appointment for this Service Center. They have a big following, since the quality of their service is top notch. We plan to have our Lex More

by ClassicsFirst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 02, 2015

over all service Has to be one of the Best Dealers in the northeast, I have been coming here for 16yrs and never had a problem, great staff and service. More

by hugh skilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Townsend Wells, Jesse Szumita
December 02, 2015

excellent service!!!! So happy with timely response to my call and excellent service I received the day before Thanksgiving. Will return happily. Will try to schedule routi More

by ellenmv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Andrews, Townsend Wells, Jodi Bertrand
December 01, 2015

Service staff The service staff were great. Got my car in right away and explained everything. While I was waiting, I was approached by at least 3 other staff, inqu More

by Doratexplora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Townsend Wells, Les Pike
November 30, 2015

Painless Service Visits! I purchased my car and have all of my service done at Falmouth Toyota. They always take excellent care of me and my car! I was in recently for schedul More

by dohertyj14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Les Pike
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