Falmouth Toyota - Service Center

25+ years experience with Falmouth Toyota I am 74 years old and have learned that it is best to buy the dealership more so than the car. Falmouth Toyota has always treated me honestly, in car I am 74 years old and have learned that it is best to buy the dealership more so than the car. Falmouth Toyota has always treated me honestly, in car purchases and car service. I understand any company needs make a profit to survive and grow. On sales, I ask them to give me a fair purchase price and they do. On service, if they say I need something fixed, it is true and I trust them to do the job right the 1st time. Their employees seem to stay with them forever, another good sign of a happy work force. I am pleased to talk to anyone about them. David Lee Valdina, Cataumet, MA and now also of Barefoot Bay, FL. More

Service above and beyond expectations. I have had 3 Toyota Avalon's and when possible have always had them serviced at Falmouth Toyota. I have never been disappointed with their work or co I have had 3 Toyota Avalon's and when possible have always had them serviced at Falmouth Toyota. I have never been disappointed with their work or consideration of the customer. Recently I had made an appointment in advance to have work done while I waited at the dealership. The work was to take 2-3 hours. Unfortunately after about an hour the service man came out and said they did not have a part to finish the job and this was their problem. As I travel a bit to get to the dealership they did not want me to have to come back the next day. They provided me with a loaner and promised me they would call when the car was ready. I received a call the next day and rather than have me drive back to the dealership they brought the car to my home. Granted the service man lived fairly close but the extra effort on their part I felt was above and beyond. I have had experience with various dealerships in MA and other states and have found Falmouth Toyota to be most of all honest and a dealership to be trusted. More

Job Well Done I was in town visiting from Kentucky, with only a gew days left before I needed to return home, when my truck started giving me trouble - it barely st I was in town visiting from Kentucky, with only a gew days left before I needed to return home, when my truck started giving me trouble - it barely started. I found Falmouth Toyota on Google and, since there were no open appointments before I needed to leave, I stopped in and told them my story. They got me right in, replaced my battery, and had me out in an hour. Thank you, Falmouth Toyota. Job well done! More

Fantastic experience here! Overall a terrific experience. I moved to this dealership (necessitated by location move) after being loyal to Watertown Toyota for over a decade, and Overall a terrific experience. I moved to this dealership (necessitated by location move) after being loyal to Watertown Toyota for over a decade, and I have to say I am very pleased by my interactions with Falmouth Toyota and look forward to developing my loyalty with them. Jodi was so nice on the phone when arranging my appointment. Chris was delightful to speak with about handling my Prius' services. And Jennifer gained my full trust via no pressure at all, that when I am ready to upgrade or change my current vehicle I most certainly will make a point to deal with her. More

Kind, helpful emergency help Was in 3 car accident 900+ miles from home. Falmouth Toyota personnel helped get my wrecked car safe enough within 24 in order to continue our journe Was in 3 car accident 900+ miles from home. Falmouth Toyota personnel helped get my wrecked car safe enough within 24 in order to continue our journey home, talked to the insurance adjuster, and even helped us find a hotel and a food restaurant for supper. Everyone, especially the service manager was wonderful. We don't know everyone's names, but at least 10 people helped us. More

A Nice Experience. I was greeted by a knowledgable service advisor, Les, who walked me through what needed to be done to fix the truck. Lots! But the work was done wel I was greeted by a knowledgable service advisor, Les, who walked me through what needed to be done to fix the truck. Lots! But the work was done well and came in under budget. Whatever problems existed were fixed nicely. Not bad for an 05. I like the "feel" of this dealership and they will be first on my list when it comes time to buyn another vehicle. More

Customer service I challenge any Toyota owner to find a better dealer. From buying experience to servicing my car, they a head and shoulders ahead of the competion. I challenge any Toyota owner to find a better dealer. From buying experience to servicing my car, they a head and shoulders ahead of the competion. Keep up the good work. More

Best service arrival to departure I have had multiple vehicles serviced at Falmouth Toyota including those purchased and not purchased at this dealer. I have ALWAYS been met with wond I have had multiple vehicles serviced at Falmouth Toyota including those purchased and not purchased at this dealer. I have ALWAYS been met with wonderful greetings at the service counter, a temporary vehicle if service time required, top level service and repairs, in a timely period with contacts during work if additional item or cost might need to be discussed and options on pricing. I will continue to bring my current Toyota vehicles as well as the non-Toyota car(s) in the family. Thanks again for the BEST service going. More

Great Service I've bought and had my last 2 Tundras serviced at Falmouth Toyota. Always an easy no pressure buying experience. The service department staff are grea I've bought and had my last 2 Tundras serviced at Falmouth Toyota. Always an easy no pressure buying experience. The service department staff are great to deal with, scheduling is easy and the services performed are done right every time. More

Falmouth Toyota I am on my 2nd Rav4 from Falmouth Toyota. Love it! I experience no worry driving and that is important to me. The Service Dept. for scheduled maint I am on my 2nd Rav4 from Falmouth Toyota. Love it! I experience no worry driving and that is important to me. The Service Dept. for scheduled maintenance and checkups is fast, dependable, courteous & trustworthy. More