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282 Reviews of Falmouth Toyota - Service Center
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February 20, 2020
Get great Sales and Service at Falmouth Toyota. Over the past several years I have purchased 3 or 4 Toyotas form Ron Sjahfiedin. This past month I purchased 2020 Camry from Ron and he went the extr Over the past several years I have purchased 3 or 4 Toyotas form Ron Sjahfiedin. This past month I purchased 2020 Camry from Ron and he went the extra mile to get me everything I wanted, Great Job Ron. I would highly recommend Falmouth Toyota to anyone looking to purchase a new Toyota. Service and follow through are tops. Bill Herman MIddlebrough, MA (still comming to the Cape!) More
by wahjr04
Employees Worked With
February 01, 2020
I made the right decision I had been thinking of buying a small SUV, and settled on the Rav 4 based on past experience with Toyota. My sales associate was Mark Dennen. I felt I had been thinking of buying a small SUV, and settled on the Rav 4 based on past experience with Toyota. My sales associate was Mark Dennen. I felt confident with him, as he was very professional and informative.....as well as nice ! The dealership is a friendly place and is very accommodating .. When I picked up my car, I was given a thorough tutorial on how the new dashboard worked , and Mark transferred my Sirius radio and hooked up my phone .. I left the dealership happy with the service I received and ready to enjoy my new Rav4 Mark is an asset to Falmouth Toyota More
by Louise
Employees Worked With
Mark Dennen
February 01, 2020
Coby Signs is the best salesperson. We came to Falmouth Toyota without a specific model of car in mind..just a few features we were interested in. Coby started us off with Camrys. Beca We came to Falmouth Toyota without a specific model of car in mind..just a few features we were interested in. Coby started us off with Camrys. Because he was such a good listener and had such a sincere personality, he helped steer us to a 2020 Carolla Hatchback which we are enjoying. His patience with us not making a quick decision and showing several weekends to test drive a different model Toyota, gave us the perfect vehicle. He is a talented salesperson. Hopefully he is still there when we want to buy another car. More
by twsbjs.17
Employees Worked With
December 13, 2019
Mark Dennen is wonderful to work with. We had a great experience buying my new highlander. A+. Also, they are dog friendly so my son loved visiting the dogs. Thanks Mark and Falmouth Toyota! experience buying my new highlander. A+. Also, they are dog friendly so my son loved visiting the dogs. Thanks Mark and Falmouth Toyota! More
by Laura
Employees Worked With
Mark Dennen
November 24, 2019
Service Department Issues Brought the Highlander in for oil change two weeks ago. I had an appointment....took over 1-1/2 hrs for just an oil change. I'm old school so check Brought the Highlander in for oil change two weeks ago. I had an appointment....took over 1-1/2 hrs for just an oil change. I'm old school so check the oil level every couple weeks or so. Checked oil today and was down just a smidge went to top off and the filler cap was never tightened down. It was just resting in place on top of the valve cover ! Also found a black plastic splash shield under the car by front bumper hanging down not put back up correctly, Another visit in for oil change and bulb light out....oil change done 1.5 hrs later, left greasy hand palm prints on driver's side car door. Pulled away, stopped outside of their sallyport and checked to make sure buld was replaced. It wasnt...pulled right back into the sallyport had to wait another 1.5 hrs for bulb replacement. Another visit, in for oil change, and asked to top off tire pressures. Left 1.25hrs later and pulled out down the road, once at highway speed - BAM ! Hood came up slamming up three inches to last locking position ! Unnerving....pulled over, closed the hood properly and drove home. Checked tire pressure computer and they never topped off the air in the tires. Arrived home, popped the hood, checked to make sure oil change done properly and discovered a totally empty coolant overflow tank, windshield washer tank not topped off, greasy palm prints on drivers side door again. Recently had a code on dash computer screen stating to "Find a Dealership" Tire pressure system failure. Stopped in at 8am, no appointment as it appeared to be an emergency. Was told it would be a few hours. I said, well I have time to wait 2 hrs to replace tire sensor in the spare no problem. He then said again, well it could be a few hours, So I asked, what are you saying 3 or more hours ? He said, no telling what 9am will bring us ". Seriously ?!?! I'm there now and need help....Maybe the service advisor brings in a "magic 8 ball" to work for decision making. Incredible....That is and will be the last time I ever go here....Whats hard to understand is how such a "Google 5-Star Dealership" can actually have 5 stars....Well that's easy, between faking reviews and paying a company to make positive reviews for them, it's totally achievable....Judging from what I have read and researching those accounts, 70% of their reviews and accounts which authored by them/appear to be fake .....Sad. More
by JustinObserver
October 08, 2019
I've been dealing with Falmouth Toyota for past 3 years after I leased a Rav4 Hybrid. Service has been done as scheduled while I waited in a pleasant area while work being done. When I had questions they after I leased a Rav4 Hybrid. Service has been done as scheduled while I waited in a pleasant area while work being done. When I had questions they were answered with clear descriptions and suggestions as appropriate. When the lease time was running out, Jesse Abruzzi and staff worked with me on several options I had and finally were able to find a new 2019 RAV4 Hybrid that met my needs needs even though it would not arrive before my curren lease was up. This was much appreciated. Thanks More
by Jans
Employees Worked With
Jesse Abbruzzese
September 23, 2019
The most reliable service any car owner can appreciate! My scheduled maintenance and state inspection completed flawlessly. . I trust Falmouth Toyota and Taylor Voner always delivers quality service to the My scheduled maintenance and state inspection completed flawlessly. . I trust Falmouth Toyota and Taylor Voner always delivers quality service to the customer! He found a frozen caliper on my aging Highlander and had it repaired for me. It is important for these serious problems to be found and I can rely on Falmouth Toyota’s team and Taylor Voner to keep my vehicle safe! Great job! More
by Greg M
Employees Worked With
August 24, 2019
New car purchase This is my first experience with Falmouth Toyota. The service dept. promptly informed me that my 15-year-old 4 Runner was beyond repair. I went to the This is my first experience with Falmouth Toyota. The service dept. promptly informed me that my 15-year-old 4 Runner was beyond repair. I went to the showroom where Jesse Abbruzzese greeted my wife and me. My 2019 Highlander purchase was almost painless, Jesse was informative and helpful during our test drive. From beginning to end we receive excellent service. More
by Carmen D
August 21, 2019
Bad service dept They said need to drain ac hose. Well they drained right onto the carpet. Was told $220 to dry out the carpet they soaked. Then was told o2 sensor w They said need to drain ac hose. Well they drained right onto the carpet. Was told $220 to dry out the carpet they soaked. Then was told o2 sensor was no good I said stop. I dried out the carpet myself and ow and behold the OS sensor was fine they would gav charged over $500 For their mistake More
by Bent322
Employees Worked With
Chris McCarthy
July 20, 2019
Great experience at Falmouth Toyota I would definitely recommend Falmouth Toyota. I have leased two cars from them. I will continue to use them for my future vehicle needs. Always a goo I would definitely recommend Falmouth Toyota. I have leased two cars from them. I will continue to use them for my future vehicle needs. Always a good experience. I told them my price range and they worked within it. I appreciated that! More
by Angela Murphy
Employees Worked With
Other Employees :
Townsend Wells, Jesse Szumita, Les Pike
