278 Reviews of Falmouth Toyota - Service Center
Positive Experience Always I have purchased 3 vehicles from Falmouth Toyota and have kept all my service there because of the consistently positive experiences. The employees a I have purchased 3 vehicles from Falmouth Toyota and have kept all my service there because of the consistently positive experiences. The employees are conscientious and courteous at all times, keeping the customer as their focus. Maintaining the safety of the vehicles within a balanced financial commitment over the long haul has helped me maintain and 'extend' the life of my vehicles. More
Honest, accommodating service Unexpectedly my almost nine year old Prius didn't start one morning. Unexpected because this is the first time anything like this happened. I called t Unexpectedly my almost nine year old Prius didn't start one morning. Unexpected because this is the first time anything like this happened. I called the service department. They thought it might be the 12 volt battery and suggested I called AAA. I did. Once they gave me a jump start I drove straight to Falmouth Toyota. I obviously didn't have an appointment but they fit me in. I did need the battery replaced and I made it to work a short time later. This is consistent with all of my previous experiences. Very accommodating and always honest. More
Service Rep helps from 1000 miles away My wife and I had the unfortunate experience of having car problems in South Carolina while on our way home. I called my favorite Service Rep., Taylor My wife and I had the unfortunate experience of having car problems in South Carolina while on our way home. I called my favorite Service Rep., Taylor Vonner, and he assisted me in getting my Sienna to a Toyota Dealership, 100 miles away, and then took the time to call them advising them of our situation and the help we needed. They were able to eventually get us back on the road so that we could get safely home. I then brought the Sienna into Taylor at Falmouth Toyota and the problem was finally taken care of. I have to say that Taylor is a very honest and knowledgeable Service rep and he is the only one that I trust on the care and repairs of my two Toyotas. Fred Klein More
There is no such thing as routine service at Falmouth Toyota The entire dealership goes that extra touch to make your service an exception experience down to the homemade cookies. I will be buying my next car f The entire dealership goes that extra touch to make your service an exception experience down to the homemade cookies. I will be buying my next car from Falmouth Toyota just due to the service department. Well done !!! More
Always get the best at Falmouth Toyota Always friendly, knowledgeable, helpful, and reliable. We've bought all our cars for 2 decades from them and we'll buy more in the future. Always friendly, knowledgeable, helpful, and reliable. We've bought all our cars for 2 decades from them and we'll buy more in the future. More
Only the best at Falmouth Toyota Even though we live in Barnstable, we buy our cars and do our service at Falmouth Toyota. They're friendly and we are always confident that they will Even though we live in Barnstable, we buy our cars and do our service at Falmouth Toyota. They're friendly and we are always confident that they will be the most professional. More
Falmouth Toyota is the best! I have been a Toyota owner since 1984 and will always be a Toyota owner as long as Falmouth Toyota stays as wonderful as it is as a company that exude I have been a Toyota owner since 1984 and will always be a Toyota owner as long as Falmouth Toyota stays as wonderful as it is as a company that exudes customer service. Taylor Voner is the best person to deal with for my car. Taylor knows that I am clueless about cars and what needs to be done. When I ask him a question about whether I need to have a repair done and whether it is a safety concern, he will always give me a straight answer. I have had Taylor investigate funny noises in my car and he never, ever just fluffs the question off. The other wonderful thing about Falmouth Toyota is that they don't ask me to remember the mileage when I drop off the car. They do that for me. It is just a little bit of customer service that makes my day. I have recommended Falmouth Toyota to several people. The other person who is wonderful is Julie at the cashier's desk. Julie always has a smile and knows her job. She and I have a connection with the Falmouth music program and it makes for a nice update to hear how her child is progressing within the music program. Keep up the great work, Falmouth Toyota. More
routine service the service there is great. Like I have said we come from Plymouth to use your place. There is a place right up the street from us (Sullivan Brothe the service there is great. Like I have said we come from Plymouth to use your place. There is a place right up the street from us (Sullivan Brothers) and I would not go there on a bet. We had bad experience with them. we even bought this car in Florida. Tony Yacino recommended you to us. He said to call Taylor. More
Phenomenal service The service that I have received since purchasing my 2006 Highlander has been exceptional and outstanding. Starting with the salesman who sold us the The service that I have received since purchasing my 2006 Highlander has been exceptional and outstanding. Starting with the salesman who sold us the Highlander to the service representatives whom I see for regular service, every employee treats the customers with the utmost respect and courtesy. It is always a pleasure to have my car serviced. I can't say enough wonderful things about Falmouth Toyota - a terrific group of dedicated employees! More
Above and beyond Taylor and the rest of the service department went above and beyond to help me out of a sticky situation, when most other dealerships would have said Taylor and the rest of the service department went above and beyond to help me out of a sticky situation, when most other dealerships would have said "tough luck." They've proven time and time again why I bought my Trunda from them and why I will continue to use Falmouth Toyota for years to come. More