278 Reviews of Falmouth Toyota - Service Center
They are like family to me I have been a loyal customer of Falmouth Toyota for over 25 years. I buy a dealership more so than a car. They have always been good to me. Both sa I have been a loyal customer of Falmouth Toyota for over 25 years. I buy a dealership more so than a car. They have always been good to me. Both sales and service, above and beyond any one else I have ever dealt with. I am 73 years old by the way. Your life depends on the safety of the car you drive. I trust them and they have always done quality work. I expect them to let me know if I am missing something, and they do. Their customer survey asks if the service was exceptional. I wrote and told them that their very high quality of service was their norm and they should change their survey question to ask if the service was of the highest quality, which it is. You will spend one day buying a Toyota and many days having routine service over the next ten or fifteen years of ownership. Our Toyota cars, trucks and SUV vehicles will last 200,000 miles plus. I am a snow bird. My 2005 RAV4 just drove me and my wife from Florida to Arizona and then to Cape Cod. About 5,000 miles. Route I-10 West of San Antonio, Texas is posted 80 mph. The little car just flew along at that speed without any complaints. Overall gas milage for the trip was good too. I can't say enough good things about this dealership. Oh, by the way, we just bought a new RAV4 as I gave my 2004 Highlander to my son. It is still going strong. Below it asks for the reason for the visit. I had a 90,000 mile service on the 2005 RAV4 and bought a new RAV4 the same visit. David Lee Valdina, Cataumet, MA in the summers. More
In & Out Just wanted to thank the Team at Falmouth Toyota for keeping their promise. We recently moved to Mashpee and I asked my wife to bring my Tundra in fo Just wanted to thank the Team at Falmouth Toyota for keeping their promise. We recently moved to Mashpee and I asked my wife to bring my Tundra in for the 85,000 Mi. service which i was told would take approximately 45 minutes. You all know how this could have turned out!!! I was pleasantly surprised when my wife called and informed me the service was done within the promised time frame and there were no surprises. Thanks Guys we'll be your customers for life!!!! George & Kathy More
Regualr 20,000 mile checkup I'm very pleased and 100% satisfied with the service at Falmouth Toyota - convenient appointments, the people are professional & friendly, and the I'm very pleased and 100% satisfied with the service at Falmouth Toyota - convenient appointments, the people are professional & friendly, and the service is done promptly and efficiently. I absolutely recommend this dealership and service department. They're my family's dealership of choice!! Peggy More
Scheduled 45K mile Serviceing I have been using Falmouth Toyota for buying and servicing my Toyotas for over 20 years. My daughter recommended this dealership to me as she found t I have been using Falmouth Toyota for buying and servicing my Toyotas for over 20 years. My daughter recommended this dealership to me as she found them to be outstanding even before I moved to the Cape and when Falmouth Toyota was actually in Falmouth. Tony Martino has long been super to deal with even before he became Service Manager. I recently had the 45 K mileage scheduled servicing performed on my 2009 Scion XB. As usual, every phase of the servicing went great and Jesse at the service desk took good care of me as well as the car. Another top shelf performance!! More
Exceptional Service I have been a loyal customer of Falmouth Toyota for 16 years. Customer service is exceptional. Taylor and Tony have been courteous, helpful and hone I have been a loyal customer of Falmouth Toyota for 16 years. Customer service is exceptional. Taylor and Tony have been courteous, helpful and honest. More
excellent service experience Great service dept. In and out quickly, good waiting room facilities, Advised what I needed, checked for recalls and even did my state inspection wi Great service dept. In and out quickly, good waiting room facilities, Advised what I needed, checked for recalls and even did my state inspection without asking. More
Professional Service department exceptional!!!! Went above and beyond to help with concerns of services performed and explanations . Service department exceptional!!!! Went above and beyond to help with concerns of services performed and explanations . More
Continued Excellent Service Experiences I have been a Falmouth Toyota service center customer for over seven years and have never been disappointed with the service I have received. I find t I have been a Falmouth Toyota service center customer for over seven years and have never been disappointed with the service I have received. I find the service staff to be professional, courteous and helpful. Recently, I had been having difficulty in turning on the rear window washer. I tried everything and read the owner's manual but to no avail. When I went in for service, I reported my problem and was pleased to find out that the answer was easy. The service consultant showed me what I needed to do and was most pleasant about delivering the message. This is but a small example of what I have come to expect. More
Quick & easy, with a lot of reliability built in! No "good morning, sir", but a cordial "good morning Mr. Fleck", from Taylor Voner. One of the other fine service managers took my paperwork when I ar No "good morning, sir", but a cordial "good morning Mr. Fleck", from Taylor Voner. One of the other fine service managers took my paperwork when I arrived without an appointment for my annual inspection He appreciated that I could tell him which slot held my Corolla, and the technician servicing my car did likewise when the work was done. It was a treat having a freshly brewed cup of coffee and cookie while I waited in the busy customer lounge, and the work was finished much sooner that I anticipated. This was an uncomplicated service visit, but I've had similar experiences here when my needs were much more challenging. I'm pleased to recommend Falmouth Toyota whenever I discuss car service. -William Fleck More
Service Dept. I have been having my 2013 Venza serviced at Falmouth Toyota since moving to the Cape. Appointments are always easy to schedule, service is prompt, st I have been having my 2013 Venza serviced at Falmouth Toyota since moving to the Cape. Appointments are always easy to schedule, service is prompt, staff are pleasant and professional. I would not go anywhere else now for service and hope to purchase my next Toyota there! More