Falmouth Toyota - Service Center

Quick, efficient fix for a simple problem I called at 10:00am and the problem was fixed by 11:00am at no charge. They fit me in so easily. Always friendly and efficient service. I called at 10:00am and the problem was fixed by 11:00am at no charge. They fit me in so easily. Always friendly and efficient service. More

Always accommodating Recently my check engine light went on during a Saturday drive. I was very concerned about this and it was too late to contact someone in the service Recently my check engine light went on during a Saturday drive. I was very concerned about this and it was too late to contact someone in the service department. I took the chance and left my truck at the dealership on Sunday night with a note explaining my problem. I received a call the next morning explaining why the light had come on and what needed to be done. By 1:00 that afternoon my truck was serviced and ready to go. It didn't surprise me given my history with the service department. They are always very accommodating. Thanks, Dan P. East Falmouth, MA More

A+rating From the purchase of my 2012 Rav (new to me!) in May of this year, to the first service appointment -Falmouth Toyota has been A+ to deal with. The at From the purchase of my 2012 Rav (new to me!) in May of this year, to the first service appointment -Falmouth Toyota has been A+ to deal with. The attention to detail and the customer service is impressive and appreciated. More

Excellent service manager!!! I recently had the pleasure of dealing with Falmouths service manager, Tony Martino. Although this was the first time I had spoken to him, he treated I recently had the pleasure of dealing with Falmouths service manager, Tony Martino. Although this was the first time I had spoken to him, he treated me like I was the most important customer he'd deal with in the past mouth. He facilitated a quick and satisfactory resolution to a problem I was having, that another local dealer didn't resolve in six weeks. For this, if no other reason, I'll be buying my next truck at Falmouth Toyota. VF More

Friendly, knowledgable, caring I have been doing business with this dealership for more than 20 years. The service manager and staff, particularly Taylor, have been very honest with I have been doing business with this dealership for more than 20 years. The service manager and staff, particularly Taylor, have been very honest with me, guided me in making informed decisions regarding my car and what it needs and doesn't need. They have always been very honest with me about prices and very respectful in answering a woman's questions. I wouldn't do business anywhere else. More

Consistently offers excellent service. Had an excellent experience purchasing our (used) 2012 Toyota from Townsend Wells who was then in Sales at this dealership and have found the service Had an excellent experience purchasing our (used) 2012 Toyota from Townsend Wells who was then in Sales at this dealership and have found the service department and their employees to be prompt, knowledgeable and professional. Mr. Wells is now part of the service department. Have highly recommended Falmouth Toyota to family and friends. More

Quick, Friendly and professional Found the service department to be very efficient and courteous. All my dealings with this dealership has been extremely satisfactory would highly rec Found the service department to be very efficient and courteous. All my dealings with this dealership has been extremely satisfactory would highly recommend them to everyone. More

Very pleased with our service experience We previously gave Falmouth Toyota a 5 star rating when we purchased my wife's Corolla 2 years ago. We now want to add our 5 star rating for the serv We previously gave Falmouth Toyota a 5 star rating when we purchased my wife's Corolla 2 years ago. We now want to add our 5 star rating for the service dept. as well. We took advantage of the free scheduled maintenance through the first 25K miles and just had the 30k service done. I had researched on the internet and found many complaints about the amount different dealers across the country charged for this service so I emailed Falmouth Toyota in advance to request a quote. I received a prompt response from Taylor Voner and the amount quoted was close to the the lowest I had seen anywhere. We scheduled the service and even with the major structural changes happening at the dealership they handled everything just as smoothly as our previous visits. Checked in by Jesse (if there's a more genuinely pleasant person alive we'd like to meet them), we had a coffee (and maybe one cookie..:):)) and walked around the lot for some exercise. We barely sat back down and were told we were good to go. The car was taken in at the appointed time and the service was performed in the time estimate we were given. They also accommodated our request for the state inspection we asked for that morning. We have been more than pleased with our experience with the service dept. not to mention quite impressed with the efficiency with which this super busy operation functions (even while dealing with the current expansion). We are happy to give them a well deserved 5 star rating. More

Excellent dealership for auto, customer service and sales I am a happy Toyota owner and completely devoted customer of Falmouth Toyota. My history with this dealership began in 1992 to purchase my first bran I am a happy Toyota owner and completely devoted customer of Falmouth Toyota. My history with this dealership began in 1992 to purchase my first brand new car, a Tercel. I was so very pleased with both the product and the service that I have decided that they are now my go-to place for purchasing and service. I am always well treated and so is my car. My recent Corolla had over 220,000 miles on it and could have kept going with their good help but I felt ready for another new car and selected a 2014 Corolla. I have full faith in their ability to keep this car on the road for another 220,000 if I wish to drive it for that long again. I have no hesitation in recommending Falmouth Toyota. More

Dependable At Falmouth Toyota I get service with a smile and honesty in fixing any problems. It's quick in and out. I previously lived in New York City wh At Falmouth Toyota I get service with a smile and honesty in fixing any problems. It's quick in and out. I previously lived in New York City where I had to wait on a long line starting at 7 am. Here I get an appointment to fit my schedule. Thanks to Tony and the gang. More