276 Reviews of Falmouth Toyota - Service Center
Wouldn't go anywhere else The service at Falmouth Toyota is always exceptional. Customer satisfaction is obviously their number one priority and shows in the way they treat th The service at Falmouth Toyota is always exceptional. Customer satisfaction is obviously their number one priority and shows in the way they treat their customers. The service is great and the waiting room is well equipped for customer comfort. I have never been less than 100% satisfied with the staff and service. I would never go anywhere else. More
Routine check Excellent service and a state of the art dealership. Service department is very professional and waiting room has everything I needed to make the wait Excellent service and a state of the art dealership. Service department is very professional and waiting room has everything I needed to make the wait go by fast. More
Excellent Service and New Facility My wife and I have been dealing with this dealership since moving to the Cape 17 years ago. I bought my first Toyota here and it's been all Toyota ev My wife and I have been dealing with this dealership since moving to the Cape 17 years ago. I bought my first Toyota here and it's been all Toyota ever since. But the brand is only part of the deal. The dealership is the other and in my experience this makes the difference. I've always been treated well and with respect. The service department is not only helpful but skilled. The sales department has always been most courteous and patient with me. I can't help myself but to credit Taylor Voner in service with much of my appreciation. More
A great expericence This dealership proved to be a great experience not only in shopping for a new lease but offering me suggestions on parting with my wife's vehicle as This dealership proved to be a great experience not only in shopping for a new lease but offering me suggestions on parting with my wife's vehicle as well. Now I just had my first service and that experience too was a proven winner. I was hesitant in the beginning to travel from Orleans to Falmouth to search out a dealer but I now know this is the place to do business with in all aspects. Truly a great dealership. More
Always great service Just in for an inspection sticker on this visit but have been dealing with Falmouth Toyota since 1991 for sales and service. Wouldn't go anywhere els Just in for an inspection sticker on this visit but have been dealing with Falmouth Toyota since 1991 for sales and service. Wouldn't go anywhere else. They are the best !!! Always a great experience !! More
A+ Service in all Respects I usually never go to the dealership for service on my car because they can be pricey. I needed some routine maintenance on my nine year-old Highlande I usually never go to the dealership for service on my car because they can be pricey. I needed some routine maintenance on my nine year-old Highlander and found that Falmouth Toyota had the best price for the labor and parts (had to get a timing belt and water pump replaced). First of all, I went to the dealership (recently remodeled) and it was extremely clean and pleasant. The seamlessness of dropping off the car surprised me (in a positive way!) and then I even got shuttle service to work. The work was quick and I got a call later in the morning to let me know it was finished. The next day, I noticed some issues with my dummy lights coming on. I called Falmouth Toyota (assuming it had to do with the service I just had completed) and they told me to bring it in at my earliest convenience. I took it in that day and they immediately gave me a rental car (from their lot). I got a call the next day revealing the issue(s) were completely unrelated to the maintenance done. The technician, Townsend, was extremely friendly and detailed with what needed to be done. The issue required my car being in the shop for over a week, but Falmouth Toyota gladly let me keep the rental free of charge. The main thing that stuck out to me about my experience with Falmouth Toyota was how incredibly friendly EVERYONE (and I mean everyone I encountered) was. I've been living on the Cape for almost three years (originally from the southeast) and these are by far the nicest service people I have ever encountered here. They take the time to make the customer feel important and respected, they are reasonable with their prices, and they do good work. I grew up in a family that knows a lot about automobiles and I can say that I believe the mechanics at Falmouth Toyota make the grade. From now on, I think I am going to take my Highlander to their shop for anything that needs to be done and you should, too! More
Busy Shop - Great quality work You need an appointment for this Service Center. They have a big following, since the quality of their service is top notch. We plan to have our Lex You need an appointment for this Service Center. They have a big following, since the quality of their service is top notch. We plan to have our Lexus serviced there regularly. More
over all service Has to be one of the Best Dealers in the northeast, I have been coming here for 16yrs and never had a problem, great staff and service. Has to be one of the Best Dealers in the northeast, I have been coming here for 16yrs and never had a problem, great staff and service. More
excellent service!!!! So happy with timely response to my call and excellent service I received the day before Thanksgiving. Will return happily. Will try to schedule routi So happy with timely response to my call and excellent service I received the day before Thanksgiving. Will return happily. Will try to schedule routine maintenance with Falmouth Toyota from now on More
Service staff The service staff were great. Got my car in right away and explained everything. While I was waiting, I was approached by at least 3 other staff, inqu The service staff were great. Got my car in right away and explained everything. While I was waiting, I was approached by at least 3 other staff, inquiring whether I was being helped. The customer area is stocked with snacks and beverages. All and all, a pleasant experience. I would recommend Falmouth Toyota. More