Falmouth Toyota - Service Center

Exceptional experience Falmouth toyota was great! I went for an oil change and had to being my 6 month old with me. Everyone there was so kind and caring to me and my baby. Falmouth toyota was great! I went for an oil change and had to being my 6 month old with me. Everyone there was so kind and caring to me and my baby. We played in the kids room while we waited for the car. The process of pulling into the garage where they took over was great. We didn't have to go outside in the cold at all. Would definitely recommend this dealership to anyone! More

Excellent Service with a Smile I have been coming to Falmouth Toyota for service on my vehicles for many years and I must say that they are beyond a doubt the best service team in t I have been coming to Falmouth Toyota for service on my vehicles for many years and I must say that they are beyond a doubt the best service team in the business. These guys treat you like family which is part of the reason why I drive all the way from Franklin, MA for service. Where should I start my review. In my last couple of visits I can share the following: Townsend Wells provided impeccable service from start to finish on the repairs to my Tundra. Jodi Martino dropped what she was doing to ensure that I was not waiting an extra minute for a rental car. Jared Neves squeezed me in on a busy weekend morning without an appointment on the books in a way that didn't make me feel like I was imposing. Taylor Voner with his considerable knowledge of my vehicle convinced me not to delay a very long overdue timing belt replacement in such a way that it was money well spent. Les Pike was extremely courteous and prompt in relaying messages to my service assistants when they were unavailable. Jesse Szumita went out of his was to refer me to a third party for some additional work that they felt could handle the repairs just as well and for considerably less money then if they were to replace the system new. It would not be right to mention the above folks without complimenting two of their managers Bob Andrews and Matt Murphy. Bob is an all around great guy that helps the rest of team really feel confident in what they are doing and represent. As for Matt Murphy you cannot say enough about a guy that goes out of his way every day to help ensure that this family business makes every customer feel like they want to both buy and service their vehicles with Falmouth Toyota. My sincerest thanks to all of you guys and the entire team at Falmouth Toyota! More

Exceptional service I have bought and serviced cars here since 1988 , and since then friends and family have followed my lead - You get a strong sense that this operati I have bought and serviced cars here since 1988 , and since then friends and family have followed my lead - You get a strong sense that this operation knows who pays them , as they serve customer with excellence and fairness ( and coffee w/ an apple!) More

15 Years of SERVICE Just bought my 2nd Toyoto from Falmouth Toyoto, because of their excellent service.. When I moved here from Calif. 15 years ago, I had a bad experien Just bought my 2nd Toyoto from Falmouth Toyoto, because of their excellent service.. When I moved here from Calif. 15 years ago, I had a bad experience with another dealership here in MA.. Then my dog trainer recommended Falmouth Toyoto. I purchased a new 2004 Sienna which took me and my lab across country twice with nary a problem! However - with over 200,000 mile (and so many memories) I had to say good by. And, the salesman and service department even understood how hard it was for me to give it up. Now I have a used Toyoto Rava 4 which they say will be just as good to me and I will like just as much. So fat they are correct. I've never been led astray by this service department and have always left knowing they were right - even when I did not want to hear it!!.. I am a 75 year old grama who was a manager of a service department (not cars) in California, so I think I am qualified to know excellent service. This is itI More

Stress Free Falmouth Toyota has always been a trust worthy dealership. With their remodeling, they have raised the bar for the auto sales/service industry. Their Falmouth Toyota has always been a trust worthy dealership. With their remodeling, they have raised the bar for the auto sales/service industry. Their staff is very friendly and knowledgeable but more then that Falmouth Toyota is honest. Buying a car or having one serviced can be very stressful but this is not the case with Falmouth Toyota. They treat you like family. And anybody that is as dog friendly as they has to be a wonderful place to do business. More

Service I didn't purchase my Prius at Falmouth Toyota but when I moved to the Cape started having it serviced here. The scheduling is convenient, the staff f I didn't purchase my Prius at Falmouth Toyota but when I moved to the Cape started having it serviced here. The scheduling is convenient, the staff friendly and explain services and prices well. The new service facility and waiting area welcoming and comfortable. More

Great to deal with whether to buy a car or service one. Customer service wonderful. New facility is so much nicer. Try it...you'll like it. to deal with whether to buy a car or service one. Customer service wonderful. New facility is so much nicer. Try it...you'll like it. More

Excellent service From beginning to end it was a great experience. Fair pricing too will be back recommend to my friends. Just need better signage for service From beginning to end it was a great experience. Fair pricing too will be back recommend to my friends. Just need better signage for service More

Just routine. As always everything was explained to me before work was done. All in the Toyota group have been nothing but polite and well versed in their craft!! K As always everything was explained to me before work was done. All in the Toyota group have been nothing but polite and well versed in their craft!! Keep up the good work it does matter!! More

Airbag recall The fix was accomplished in less than an hour. Les was very easy to work with and I was on my way in no time. Will definitely be back when needed. The fix was accomplished in less than an hour. Les was very easy to work with and I was on my way in no time. Will definitely be back when needed. Thank you More