Falmouth Toyota - Service Center

Excellent Service The service that I have received from this dealership is above any Toyota company on Cape Cod. There technicians are the best and treat you nice. The service that I have received from this dealership is above any Toyota company on Cape Cod. There technicians are the best and treat you nice. More

Community This dealership should be a business school case study on culture, values, and supporting their community, and they are also exceptional at selling a This dealership should be a business school case study on culture, values, and supporting their community, and they are also exceptional at selling and servicing vehicles. The About section on the web page should be updated to say "Tom Murphy has created a business that genuinely cares about its customers, employees AND COMMUNITY!" (If it's not obvious enough just take a peak at the Charities section of the web page...) The Falmouth Toyota team reminds me of that perpetual winning team you would go up against (pick a sport) when you were younger. It didn't matter what you they were playing, they would figure out a way to be the best at whatever they played. Great people, great business and I am buying whatever they are selling. More

Have you seen the new improvements ! I liked it before but.. I have been dealing with Falmouth Toyota since I bought my 2009 Corolla when it was new. In the past I have found the service to be exemplary..... t I have been dealing with Falmouth Toyota since I bought my 2009 Corolla when it was new. In the past I have found the service to be exemplary..... the professionalism superb... BUT now it is even better. I recently went for a routine service. I was ushered into the garage by valets. They quickly got me ready to move on to Taylor ( who has always gone above and beyond to assist me ) I took a self tour and I am SO IMPRESSED. The waiting area has EVERYTHING you need- private areas, Wi- Fi areas, a room for children to play but also be safely watched. The areas to wait have comfortable seating,snacks and drinks. The service people always explain your service in a private setting. I was then escorted to pay for for my service. Then the valet's were back in service. I love my Toyota and when it is time to buy a new one this is where I will go. More

It is what it is I have been a customer for many years. Always satisfied. I do not know of any other business that services their customers in such a timely manner an I have been a customer for many years. Always satisfied. I do not know of any other business that services their customers in such a timely manner and with the utmost professionalism. The new service area feels like I am visiting an elite hotel... "At your service" is the atmosphere.. I like it!!! Also appreciate their honesty...Joan More

Excellent service provided My service experience at this dealership has been excellent. Service is prompt, reps are courteous and informative, and waiting area very comfortable My service experience at this dealership has been excellent. Service is prompt, reps are courteous and informative, and waiting area very comfortable. They are also good at mailing out service reminders followed up by emails and phone messages. More

You want a complete experience when buying a vehicle I have been a happy, satisfied customer of Falmouth Toyota for over 10 years. I have been given good guidance, information, and deals in the front fro I have been a happy, satisfied customer of Falmouth Toyota for over 10 years. I have been given good guidance, information, and deals in the front from Ronnie. However, it is in the rear where I am pleased to report the wonderful level of caring service that my vehicle receives after the initial purchase. They coordinate a fine-tuned operation that ensures that you as the customer may feel confident that your vehicle has received top quality care and attention. The new waiting facilities lend themselves to customers' many different needs being met- general waiting room with television, quiet room with WI-FI, even a children's area for play, and of course, food. All the facilities, including the rest rooms are kept clean, neat, and restocked. I would not hesitate to strongly recommend folks to stop by and shop at Falmouth Toyota- and have! More

Ease of service and problem resolution at Falmouth Toyota. I normally do not write reviews but my recent service at Falmouth Toyota was exceptional. We have an Avalon and a 4 Runner, our third. Toyotas have b I normally do not write reviews but my recent service at Falmouth Toyota was exceptional. We have an Avalon and a 4 Runner, our third. Toyotas have been the only make purchased for the past 33 years. During this past service visit Tony Martino, service manager, resolved a potentially costly repair issue. I appreciate the effort and timely resolution of the problem. Thank you Falmouth Toyota. More

Best ever This dealership does it all with assured, understated customer-focused service. I've been dealing with car dealerships for 35 years and can't remembe This dealership does it all with assured, understated customer-focused service. I've been dealing with car dealerships for 35 years and can't remember anything close, and this is not a luxury line. The only thing that has changed since the recent remodel is that it is just punched up another notch. The new customer service and waiting area are superb, from the inside vehicle reception area to the various waiting areas (imagine, a separate room designated quiet). It is top shelf. The service advisors are all knowledgeable and patient, explaining the details of the service, what it will cost and follow-up if necessary during the service. I have been using them since I first bought my first Prius in 2007, which was used and bought privately. I ultimately upgraded to a new 2012 purchased here and the buying experience was equally good. Congratulations to the Murphys for developing such a great team. More

Best dealer around Best customer service. From the initial phone call to the appointment. I will definitely be continuing my service needs with Falmoutb Toyota. All the Best customer service. From the initial phone call to the appointment. I will definitely be continuing my service needs with Falmoutb Toyota. All the staff was polite and helpful. Made me feel very comfortable as soon as I walked in the door. More

Best dealership i have ever been to I have 4 cars in my family. After finding Falmouth Toyota several years ago, all my cars are Toyotas. We no longer have to shop for a car. We just go I have 4 cars in my family. After finding Falmouth Toyota several years ago, all my cars are Toyotas. We no longer have to shop for a car. We just go directly to Falmouth Toyota and know we will get a great car at a fair price. I also have all my service done there. Always happy with the service. Now with the new service area it is even better. More