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276 Reviews of Falmouth Toyota - Service Center
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November 27, 2024
The staff was very cordial and interested in understanding and meeting our needs with the car we purchased understanding and meeting our needs with the car we purchased More
by joe_bergin
June 26, 2024
We have been dealing with Falmouth Toyota since the Mid'80's. They have consistently been the best dealership to work with. When things aren't right, the fix it. Mid'80's. They have consistently been the best dealership to work with. When things aren't right, the fix it. More
by sabourin.james
December 28, 2023
Excellent resonse time and service regarding issue with power steering fluid leak and possible repair options power steering fluid leak and possible repair options More
by seajoy9
Employees Worked With
August 19, 2023
Tony did respond to my inquiry about ordering a new shock for my 2022 Toyota Rav 4 thereby completing our service in one visit as opposed to two. for my 2022 Toyota Rav 4 thereby completing our service in one visit as opposed to two. More
by dterrasi
Employees Worked With
Nick Astrauckas
May 23, 2023
I primary reason for coming in was to have an oil change. However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to my attention. My 2010 truck has not been to any other dealer or shop. I have always brought my truck to Falmouth Toyota where I feel that my vehicle was always being inspected when it was on the lift. After learning of the problem I quickly went over to Ken Collings whom I have worked with before. We secured the Tacoma that was available and with the assistance of Jared in the finance departmentI drove home that truck that very day.I am very pleased with the way the day worked out and the truck I purchased. Regards, Bruce Baxter More
by 41473
May 10, 2023
Over the course of my last 3 or 4 visits. I've received nothing but exceptional service from Lorina. She's always polite, easy to talk to and always greets me with a smile. She explains every I've received nothing but exceptional service from Lorina. She's always polite, easy to talk to and always greets me with a smile. She explains everything thoroughly and is just all around extremely pleasant. Out of the all the service department people, she is my absolute favorite. My last service, I had my 3 year old daughter with me, and she gave my daughters stickers, high fives and really brought a smile to my daughters face. Every time I need my car serviced, Lorina has just been wonderful to deal with. I cannot say enough positive things about Lorina. More
by bostonbruins8703
Employees Worked With
Lorina Thackston
December 09, 2022
I did not buy my new 2019 Highlander here but have had it serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and when I bought car out at end of lease they were most helpful in doing this & will continue to have car serviced at Falmouth Toyota also place is very clean**** More
by Ford Pride
Employees Worked With
September 30, 2022
Kevin got back to me quickly to discuss my situation. My family has 4 Toyota vehicles and I will be using them for service in the future. My family has 4 Toyota vehicles and I will be using them for service in the future. More
by smahone66
Employees Worked With
March 29, 2022
I worked with Amy and Justin they both were very nice. Did there best to get my Tundra ordered and delivered. It took several months because of parts and labor issues. I Would stop by or call every so oft Did there best to get my Tundra ordered and delivered. It took several months because of parts and labor issues. I Would stop by or call every so often and Amy and Justin always took the time and told me where we where at in the process. When I received the truck Justin walked me through the setup. Thank You all. John More
by Ja7109
February 20, 2022
Jeff Cummings was helpful, informative, and a great communicator during the entire process. I LOVE my new Rav4 Hybrid, and appreciate that Jeff was able to keep my monthly lease payments the same as my communicator during the entire process. I LOVE my new Rav4 Hybrid, and appreciate that Jeff was able to keep my monthly lease payments the same as my previous lease. Justin made the paper work easy and pleasant, and explained everything. I've never dealt with any company that has better customer service than Falmouth Toyota More
by abassett85
