Fairway Subaru

Bad service Bought my 2018 wrx used certified by fairway had already after market suspension and they still had it certified also bought extended warranty. Last m Bought my 2018 wrx used certified by fairway had already after market suspension and they still had it certified also bought extended warranty. Last month took my car because was doing a noise when I will turn right and service agent drove the car and heard the noise told me he was going to call me back to see if the warranty was going to cover the struts. Service agent call me next day left voice message telling me that warranty was going to cover drop the car over was in fairway service for a whole week. 1 week later I get a call that my car was ready I also left it to get a oil change when I pick my car up I noticed that the car was still making the same noise was told to call on Monday I did and was told that the warranty will not cover because it had after market suspension something that the service department already knew because they certified this car before being sold and offer extended warranty is been 3 week and still no call back from the warranty manager. Every time I call they transfer my call to different departments and end up leaving my name and number to call back since April 26 More

Team Subaru Enjoyed working with the Subaru Team and will highly recommend Fairway in the future. Evan has kept up to date with us on what’s happening with the As Enjoyed working with the Subaru Team and will highly recommend Fairway in the future. Evan has kept up to date with us on what’s happening with the Ascent and we then made the decision to stay with Subaru and end our new car search. He really knows his “stuff”! More

Dealer/customer review Working with Evan, Jeff and Harry was a very positive experience and even enjoyable. We didn’t feel pushed to make a decision on buying the Ascent, we Working with Evan, Jeff and Harry was a very positive experience and even enjoyable. We didn’t feel pushed to make a decision on buying the Ascent, we had a gut feeling that this was the right decision from the beginning. More

Waiting experience Don’t like dogs running free in bldg and sniffing me. Also poop in floor which was removed. even with an appointment,I think 53min is too long for oil Don’t like dogs running free in bldg and sniffing me. Also poop in floor which was removed. even with an appointment,I think 53min is too long for oil change and tire rotation More

Subaru service Great service as always. Prompt, courteous, friendly. Easy to set up appointment. Angela was awesome to work with. She kept me informed of statue. Cu Great service as always. Prompt, courteous, friendly. Easy to set up appointment. Angela was awesome to work with. She kept me informed of statue. Customer lounge is very comfortable and adequately stocked with drinks and snacks. More

Always There Over the years have always been impressed with Fairway’s service and support. This was a new car purchase, fairly complicated for a number of reasons Over the years have always been impressed with Fairway’s service and support. This was a new car purchase, fairly complicated for a number of reasons, but was done in very compassionate manner. Will be looking forward to continuing relationship with new car. Always treated like family. More

Replaced headlight Service performed in a timely manner st appointment time. The customer waiting area is clean and comfortable. All employees are courteous. I like that Service performed in a timely manner st appointment time. The customer waiting area is clean and comfortable. All employees are courteous. I like that they check over vehicle for any other service that might be needed b More

Great Place to Do Business Love my Subaru and love Fairway Subaru! Efficient and courteous service. They will go the extra mile to explain or help you find a solution to a quest Love my Subaru and love Fairway Subaru! Efficient and courteous service. They will go the extra mile to explain or help you find a solution to a question even under their time limitation. I greatly appreciate their personal attention to even little details like this. More

Great! The people here are very helpful, and they are very professional! Thank you! One happy customer! I would definitely recommend Subaru to family and fri The people here are very helpful, and they are very professional! Thank you! One happy customer! I would definitely recommend Subaru to family and friends! More

Good day at Fairway Was greeted by Ben for scheduled service appointment. Ben was very knowledgeable about service of car and tire pressure concerns. Enjoyed a cup of cof Was greeted by Ben for scheduled service appointment. Ben was very knowledgeable about service of car and tire pressure concerns. Enjoyed a cup of coffee in the spacious lounge area while car was serviced. Service completed within an hour. Great experience at Fairway. More