Fairway Ford
Placentia, CA
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Used Car buying Very friendly service and accommodated every thing I asked for.. Everybody I dealt with was extremely helpful. So Thanks Steve, Matt, and Bret for you Very friendly service and accommodated every thing I asked for.. Everybody I dealt with was extremely helpful. So Thanks Steve, Matt, and Bret for your excellence More
Over 20 years of great service During the past 20+ years I have purchased 6 or 7 cars from Fairway. They make it so easy for me! I emailed Tim & told him what I was looking for & he During the past 20+ years I have purchased 6 or 7 cars from Fairway. They make it so easy for me! I emailed Tim & told him what I was looking for & he made it happen. Took great care of me! More
Disgruntled I was lied to insulted and tricked by the used sales process, too much to list ?However they claimed they did a 100 point inspection on my used purcha I was lied to insulted and tricked by the used sales process, too much to list ?However they claimed they did a 100 point inspection on my used purchased totally a lie. More
Sales If have purchased several cars through them and always have a great experience. Torinno is always professional and understanding. He always goes the If have purchased several cars through them and always have a great experience. Torinno is always professional and understanding. He always goes the extra mile to find you the right vehicle and not just one on the lot. Highly recommended. More
Best dealership I've ever dealt with!!!! I was looking for a new Flex and Todd, Dave & Mr. Landfield could not have done a better job. So happy with my new ride. It so far has surpassed all o I was looking for a new Flex and Todd, Dave & Mr. Landfield could not have done a better job. So happy with my new ride. It so far has surpassed all of my expectations!!! More
Great Service I had a great experience at this dealership. I went in to lease a car and walked out happy with the car I wanted! Everyone was nice. It was quick. And I had a great experience at this dealership. I went in to lease a car and walked out happy with the car I wanted! Everyone was nice. It was quick. And I am happy with the whole experience!! More
DO NOT DEAL WITH THESE PEOPLE!!! They were friendly before they sold me my car, after that it was all downhill. I bought my user car in January and have nothing but problems with it They were friendly before they sold me my car, after that it was all downhill. I bought my user car in January and have nothing but problems with it since. They have been very rude, uncooperative and very unprofessional not only to me but my fiancé and in laws as well. I just had my 3rd problem (in 3 months) involving my check engine light. The first was the timing belt, second was water pump, this time is my fuel pump. They told me to have it towed there, which I did. Then when it was there they said they're going to have it towed somewhere else to be fixed and if I have authorization for them to fix it at an unknown cost. I declined, obviously. They then said that I needed to have it picked up. So I had a tow truck go to pick it up and they claimed they had no idea where my keys were and were very rude to the the AAA driver and us. This is only one of many problems I've had with this dealership and my vehicle since I've bought it in January. Take my word & STAY AWAY!!! More
Great Dealer The service was excellent. Todd was amazing and very knowledgeable about the car. The paper work was quick and efficient. Everyone at the dealer wa The service was excellent. Todd was amazing and very knowledgeable about the car. The paper work was quick and efficient. Everyone at the dealer was awesome! More
no rush excellent choices pressure free smart & friendly great place friendly sales people I worked with Mr. Chris Rosco knew everything about all the vehicles we look at. All was smooth & quick had a good e great place friendly sales people I worked with Mr. Chris Rosco knew everything about all the vehicles we look at. All was smooth & quick had a good experience I will recommend Fairway to everyone I bought 2016 explorer xlt More
The best experience EVER!! This dealership was the only place that had a track pack Mustang that wasn't screwed up (other dealerships lowered them, but nasty wheels on them, etc This dealership was the only place that had a track pack Mustang that wasn't screwed up (other dealerships lowered them, but nasty wheels on them, etc. Effectively ruining the purpose of the track pack). We spoke with Chris Rosco and he was so pleasant and nice. He told us what he can do, without pressure. We left and came back a few days later to trade in my Fiesta for the Mustang! It was the easiest car buying experience I have ever had!! And the trade in was very fair, so I was a happy camper. So I came back a week later and was going to special order an Explorer, and they were able to do a dealer trade for the exact options I wanted! So we came back a few days later and picked up the Explorer too, and again, it was so easy. Elliott Fleener is also quiet a treat as he was able to help out with pricing and the dealer trade, and Brett Landfield was so smooth in the finance office, it was all so easy. I am just so beyond happy that I found a pressure-free dealership that understands that people want specific options, not just to be pushed into buying something else for a crappy price. I have dealt with Ken Grody in the past, and that is how I felt, they couldn't understand why I wanted the specific options I wanted, so they tried to pressure me into something else that was easier for them. But now I have my dealership of choice, and considering all of my friends are also Ford fans, we will be definitely recommend them!!!! THANK YOU FAIRWAY FORD!!! More