Fairway Ford
Placentia, CA
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Have been dealing with Fairway Ford since the early 90’s. They are honest and fair and always communicate what needs to be done and when. Their Service Department is excellent. I’ve worked with Roberto in th They are honest and fair and always communicate what needs to be done and when. Their Service Department is excellent. I’ve worked with Roberto in the Service Department over 30 years. He’s very knowledgeable and honest. He’s the best. I highly recommend Fairway Ford! More
I always feel I get just what is needed with Fairway Ford. They are fair and communicate what needs to be done, without overcharging. I appreciate their efficiency and honesty. Ford. They are fair and communicate what needs to be done, without overcharging. I appreciate their efficiency and honesty. More
Was having problems with my brakes thatwoulh only happen ever now and then.I believe that the problem has been finally solved. GREAT JOB GUYS. Bob stewart. ever now and then.I believe that the problem has been finally solved. GREAT JOB GUYS. Bob stewart. More
My wife and I have brought all of our Ford cars over 10 + years to Fairway Ford to our Service Writer- Roberto,,, He is the best.. He alway takes go care of our cars over the years and alway keep us well inf years to Fairway Ford to our Service Writer- Roberto,,, He is the best.. He alway takes go care of our cars over the years and alway keep us well informed of the status of are car... Any problems that may come up has alway been resolved through Roberto... A very good and well run customer service organization.. More
I took my car in and told the service tech it was making a horrible noise. The guy calls back with a $1,200+ estimate. He said the the motor mounts needed replacing and gas purger. I don’t know about cars s a horrible noise. The guy calls back with a $1,200+ estimate. He said the the motor mounts needed replacing and gas purger. I don’t know about cars so I figured if I changed the motor mounts it would be ok. $915 later my car had the same problem. I don’t think this guy took advantage of me. The motor mounts probably didn’t even need change. My car is the same as it was when I took it in. Would give him 0 stars if I could. More
We have been using Fairway Ford for years and years, the service manager Lidia is top notch! she communicates very well and keeps me informed on the work being done. She always calls back and is upfront a service manager Lidia is top notch! she communicates very well and keeps me informed on the work being done. She always calls back and is upfront and keeps me in the loop on how they are doing on the truck at hand. Dan - Action Power More
Service did an excellent job, truck was clean, on time and service provider was very knowledgeable of her products. The customer pick up and delivery service is an excellent convenience to the customer. and service provider was very knowledgeable of her products. The customer pick up and delivery service is an excellent convenience to the customer. More
Horrible customer service Will never go back nor recommend this dealership. Horrible sales service. The salesman lied about the availability of a car. Obnoxiously pushy and rud Will never go back nor recommend this dealership. Horrible sales service. The salesman lied about the availability of a car. Obnoxiously pushy and rude. I wanted the used car advertised and he said none were available, only available were brand new. It was a waiting game just to get a price on the new car. While waiting I went out on the used car lot and found 2 used cars I was looking for. He kept demanding I test drive the new car 6 times. Each time I told him I already had driven the new car and done my research. There are plenty of other ford dealerships . Do not waste your time on this one. More
Service The best service This is by far the best place to take your car for any type of service. I highly recommend it to everyone The best service This is by far the best place to take your car for any type of service. I highly recommend it to everyone More
Great service at this dealership !! Robert Castro and the service department did a great job. I would recommend this dealership to my friends and family!! Ford is all I buy !! the service department did a great job. I would recommend this dealership to my friends and family!! Ford is all I buy !! More