Fairfield Chevrolet Cadillac / Fairfield Auto Group
Lewisburg , PA
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25 Reviews of Fairfield Chevrolet Cadillac / Fairfield Auto Group
I own a 2019 Silverado . It needed some major repairs due to wear and tear,malfunction etc,.I appreciate the professionalism of the service manager and his team working dilig It needed some major repairs due to wear and tear,malfunction etc,.I appreciate the professionalism of the service manager and his team working diligently along with GM parts to get my Silverado running smoothly again.I highly recommend this dealership and it’s service department. More
Had an excellent experience. Got a really good deal and a good trade in price. Highly recommend dealership. Wandder is an excellent salesman and worked hard for us. Got a really good deal and a good trade in price. Highly recommend dealership. Wandder is an excellent salesman and worked hard for us. More
Purchased a used vehicle from this dealership out of state. Email communication started with "this car has no marks" from salesman. When delivered $3,600 of damages to rear which were quoted by two s state. Email communication started with "this car has no marks" from salesman. When delivered $3,600 of damages to rear which were quoted by two separate repair shops in my area. Dealer states quotes are high and accuses me of I'm not sure what. When reaching out to the manager Dennis Spotts, tells me there is nothing to talk about and contact my carrier. My carrier has pictures of the damage present on their lot at pickup- and just because the carrier didn't document- they are not believing pictures? Wow I didn't even ask for payment- I said let's work together and figure this out since sales rep mislead me on sale promising something that was competitive false. Attempts to president Rick Quigley never returned and Dennis stated he will not escalate to anyone. I don't blame my salesman at the end of the day- however when offering management many chances to make things right- they say no. Just know once they sell you the car- they don't care about you. Realign staff to cultural values. More
Bought a used 2017 GMC 1500 Denali. After 1800 miles it needed breaks, this was supposed to be part of the 172 point inspection. After multiple phone calls and emails Kevin my salesman only returned one ph needed breaks, this was supposed to be part of the 172 point inspection. After multiple phone calls and emails Kevin my salesman only returned one phone call and zero emails. I was never given a copy of the inspection report which I was to receive when I purchased the vehicle. Now the report has vanished, after speaking to GM customer service they let me know the dealership is supposed to keep this on file. I know the wheels were not removed because I had to use a hammer and a piece of wood to remove them. What else was not checked in the inspection? Stay Away from this dealership and Kevin, they are great until the sale is made. More
New Chevy Thumbs up to Fairfield! My family purchased a new Chevy and we were simply blown away at how simple and easy they made the process. When we are read Thumbs up to Fairfield! My family purchased a new Chevy and we were simply blown away at how simple and easy they made the process. When we are ready for our next vehicle we will be back. More
2019 Suburban We drove over 2 hours to buy a Premier Suburban, and although we were uncertain on making the trip we did get all our questions answered up front and We drove over 2 hours to buy a Premier Suburban, and although we were uncertain on making the trip we did get all our questions answered up front and when we arrived it was the easy car purchase we have ever had. Ken was excellent and if you decide to visit them ask for Ken in sales he is great! More
2017 Malibu We purchased a certified pre-owned malibu from Fairfield and from the very beginning shopping online to the very end driving home in it, we had a grea We purchased a certified pre-owned malibu from Fairfield and from the very beginning shopping online to the very end driving home in it, we had a great experience. Thanks More
2017 Focus Thanks for the guidance and patience with my daughter and I, and she is loving her new car! Travis was awesome to deal with and we will be back! Thanks for the guidance and patience with my daughter and I, and she is loving her new car! Travis was awesome to deal with and we will be back! More
2017 Malibu Purchase a used Malibu from these guys and I have to give them credit, they were great from the 1st phone to get some clarification to actually walkin Purchase a used Malibu from these guys and I have to give them credit, they were great from the 1st phone to get some clarification to actually walking through the front door of the Dealership. They are really just a pleasure to work with! thanks More
Pre-owned Luxury We purchased a "certified pre-owned Cadillac" because of the benefits that go with it from Cadillac, and after the headaches we had with our Lincoln w We purchased a "certified pre-owned Cadillac" because of the benefits that go with it from Cadillac, and after the headaches we had with our Lincoln we will never go back. So far the staff and the service is excellent! More