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Fair Oaks Ford - Service Center

Naperville, IL

4.6
282 Reviews

282 Reviews of Fair Oaks Ford - Service Center

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May 05, 2023

Very professional service dept. No wait checking in car at appointment time. Car maintenance done perfect with car wash and easy fast checkout. More

by CHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Benakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

This team always goes above and beyond to take care of my automotive needs. They work hard and quickly have me back on the road as soon as possible. More

by gwarren10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arline Kuhr
March 29, 2023

Great service at this Ford dealership. The service manager, Arlene, was professional and provided great service and made it very easy to have service done. The new VIP service to pick and More

by Ppanfil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene
Mar 31, 2023 -

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating.

March 10, 2023

The service and service department was great. Cassidy updated me throughout the process and reminded me I could have my truck dropped out at home. More

by edwinhoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Crouch
Mar 12, 2023 -

Fair Oaks Ford responded

Hello, we are happy we could make your experience a positive one! Safe travels!

March 09, 2023

Service was great. Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel More

by FJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Benakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sciulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Fair Oaks Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2023

Frank Luciano was friendly and very helpful with many of our visits and services through the years. . More

by rpseudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Fair Oaks Ford responded

Hi, we are happy we could make your experience a positive one! Safe travels!

February 23, 2023

I love this dealership! Their service dept is knowledgeable, honest, friendly and efficient! They make everything easy. More

by myEscape4206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 23, 2023

The service department is always amazing they take great care of my vehicles definitely would recommend there service department More

by Tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Fair Oaks Ford!

February 23, 2023

They take great care in the service department! !!! Very friendly and they remember your name. They explain everything and easy to work with! More

by Meto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2023

The vehicle service that I received was awesome. I will be coming here again for all my vehicle needs. More

by dwestberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.