Fair Oaks Ford - Service Center

Bought a 2023 F150 Mangers Special in July I’ve have two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough goo two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough good things about department I was happy buying the vehicle and even happier the service since then. Bill More

Once again, Fair Oaks and especially Frank Luciano save the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday so was given loaner to use. Frank is always so gracious and patient with me even when I ask silly questions. I will not buy a car anywhere else mainly due to Frank Luciano’s outstanding customer service More

I've been waiting for Frank in service to call me back with date I can have my broken window chip fixed for three months. Seven phone calls since without response. I will not buy from this dealer either. with date I can have my broken window chip fixed for three months. Seven phone calls since without response. I will not buy from this dealer either. Sales poorly delivered. I had to come back twice instead of back and forth pricing. More

I only trust fair oaks ford to work on my vehicle they're honest fair and I can always count on getting my vehicle fixed and back on time. EVERY TIME! Keep up the excellent service! honest fair and I can always count on getting my vehicle fixed and back on time. EVERY TIME! Keep up the excellent service! More

Fair Oaks service is the best. My service was excellent. Their technicians are the best. My service was excellent. Their technicians are the best. More

The folks at Fair Oaks service depart are the best. Special shout out to Arline K. She's pleasant, knowledgeable and genuinely concerned about her customers. Thanks to all that worked get my F150 pi Special shout out to Arline K. She's pleasant, knowledgeable and genuinely concerned about her customers. Thanks to all that worked get my F150 pickup back in great shape. More

Best customer service at any dealership I have ever been to they went above and beyond what I expected to they went above and beyond what I expected More

I always service the vehicle at the dealership. They are professional and courteous and the work performed is always great. However, it took 1 hour and 44 minutes for an oil change which I think is They are professional and courteous and the work performed is always great. However, it took 1 hour and 44 minutes for an oil change which I think is a bit too long, even with a scheduled appointment. More

The service writer said that my vehicle would be ready within a specific and it was. The most important thing was that he checked to see if the work could be accomplished in the time asked for and it wa within a specific and it was. The most important thing was that he checked to see if the work could be accomplished in the time asked for and it was. More

The truck was dirtier than when I brought it in. A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not w A gouge the the leather of the center console. Charged for aiming the headlights, that was unsuccessful. Charged for coolant flush, That did not work; it is still cloudy. Other service work preformed yet to be quantified. The only bright note is the service adviser was very nice. More