Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fair Oaks Ford
Naperville, IL
3,145 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,145 reviews
January 06, 2024
Rich was outstanding to work with. Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! Would recommended him to anyone looking to purchase a car. Made the whole process go smoothly! More
by gianna.garson
December 30, 2023
This review is for fair oaks Lincoln Naperville (choice NA in your selection). Pam Hammersmith is a star! My new Aviator is the 8th vehicle my family has purchased thru Pam in the last 12 years (for me, my NA in your selection). Pam Hammersmith is a star! My new Aviator is the 8th vehicle my family has purchased thru Pam in the last 12 years (for me, my wife and daughter). She knows what we want and makes it easy. More
by Walter.Clements
December 30, 2023
Pam is a caring thoughtful professional. I have bought many cars and have never had such a pleasant experience as I had with her. She took time and continues to go beyond the call. I have bought many cars and have never had such a pleasant experience as I had with her. She took time and continues to go beyond the call. More
by Chuck W
Employees Worked With
December 30, 2023
Darren was an amazing salesperson! He took the time to really listen to what I was looking for in my next car and was very knowledgeable on the options available. He answered all the q He took the time to really listen to what I was looking for in my next car and was very knowledgeable on the options available. He answered all the questions I had and had patience enough to repeat the answer for me when I needed to hear it again to be sure I was making the best decisions for myself. This was my 3rd car purchase from Fair Oaks Ford and the service has always been great, but Darren is the best salesperson I’ve worked with - I would definitely recommend looking for him on your next visit! I am so happy with my Bronco Sport and feel so good about the purchase and financing options I was able to go with. More
by jsageman
Employees Worked With
Darren Sanders
December 26, 2023
I was very satisfied with my experience with Fair Oaks Ford. Sarafin was very easy to work with. Ford. Sarafin was very easy to work with. More
by Blue10
Employees Worked With
December 23, 2023
After looking for trucks at other dealerships, I found Fair Oaks and worked with Serafin. He was great, no nonsense, and I bought my husband the exact truck I wanted to gift him for Christmas. Fair Oaks and worked with Serafin. He was great, no nonsense, and I bought my husband the exact truck I wanted to gift him for Christmas. More
by CH10750
Employees Worked With
December 15, 2023
Great service and awesome price! ! Super easy to work with and very friendly sales finance people. Highly recommend Fair Oaks Ford for anyone looking for a new car, truck or SUV. ! Super easy to work with and very friendly sales finance people. Highly recommend Fair Oaks Ford for anyone looking for a new car, truck or SUV. More
by Jim K
Employees Worked With
December 08, 2023
Great customer service, and even better offers! They understand your wants and needs in a car They understand your wants and needs in a car More
by Nealtavaris7
December 07, 2023
Outstanding in help with selection and knowledge of there inventory willing to work me in details and finance very friendly staff was very honest inventory willing to work me in details and finance very friendly staff was very honest More
by darrellzeri
Employees Worked With
November 30, 2023
Friendly staff. Easy to work with. Gave me a fair price for my trade in. Easy to work with. Gave me a fair price for my trade in. More
by swillracer2000
Employees Worked With
