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Fair Oaks Ford
Naperville, IL
3,152 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,152 reviews
October 30, 2020
Pam is the best. She greets you with a smile and has always been extremely helpful whenever I have traded in my lease vehicles. She goes above and beyond when it comes to getting me the best deal I cou always been extremely helpful whenever I have traded in my lease vehicles. She goes above and beyond when it comes to getting me the best deal I could get for the vehicle I’m looking for. She has always been honest and always takes in consideration my needs vs my wants. She has never steered me wrong. I have always walked away satisfied. More
by Lcgreen4
Employees Worked With
October 30, 2020
My family has worked with Pam for a very long time because she is great at what she does. She was so sweet and extremely helpful in helping me find a car. She helped me find the perfect car for the pr because she is great at what she does. She was so sweet and extremely helpful in helping me find a car. She helped me find the perfect car for the price I wanted to spend and made sure I left happy. I love Pam and I plan to come back for all my future var purchases and recommending her to my other family and friends. More
by JoyF
Employees Worked With
October 30, 2020
Hey Jorge I want to thank you for taking the time to work with me on my new F150 purchase keep up the great work with me on my new F150 purchase keep up the great work More
by jespez66
Employees Worked With
October 29, 2020
Pam is your go to gal when it comes to getting a new or used car, buying or leasing! I have worked with her for my cars over the years and she is so great! She is so helpful and gets you the best deal out used car, buying or leasing! I have worked with her for my cars over the years and she is so great! She is so helpful and gets you the best deal out there and makes the process so easy! I highly recommend her if your looking for a new car! She’s a great sales women and a great person! More
by Britg0441
Employees Worked With
October 28, 2020
I’ve been leasing vehicles from here for years! Pam Hammersmith treats me like family everytime. Wouldn’t go anywhere else! I would highly recommend!! Hammersmith treats me like family everytime. Wouldn’t go anywhere else! I would highly recommend!! More
by Looch86
October 28, 2020
I was quite impressed with Jorge......he wasn't pushy on selling me a truck but more wanted to find the right one for me. I highly recommend him if you're looking to buy. Thanks Jorge, I'm overly happy with selling me a truck but more wanted to find the right one for me. I highly recommend him if you're looking to buy. Thanks Jorge, I'm overly happy with my truck!! More
by Dave
Employees Worked With
October 19, 2020
Wow! Can't believe this, bought my 3rd Mustang (and an explorer) from them, Serafin is the man! Ken and Bob awesome as usual. Look no further if you are buying a ford!! explorer) from them, Serafin is the man! Ken and Bob awesome as usual. Look no further if you are buying a ford!! More
by rohit
October 19, 2020
Mr. Sanders as a car salesmen, he was very professional. He sold me a 2020 Ford Fusion that I love. He met all my needs. He was positive, knowledgable, and courteous. Thank you, Anthony Capra 77 He sold me a 2020 Ford Fusion that I love. He met all my needs. He was positive, knowledgable, and courteous. Thank you, Anthony Capra 773 999 3479 More
by Anthony Capra
Employees Worked With
Emir Cordic, Darren Sanders
October 18, 2020
I would Highly recommend Badges Faraj. He went above and beyond to help me with the purchase of my Mustang.Trustworthy and conscientious Badges cared About what was important to me. beyond to help me with the purchase of my Mustang.Trustworthy and conscientious Badges cared About what was important to me. More
by Kim :-)
Employees Worked With
Other Employees :
Dominick Venturella ***** Five Stars excellent!!!, Evelyn Cielo
