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Fair Oaks Ford
Naperville, IL
3,144 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,144 reviews
September 18, 2024
Anthony Delatorre was fantastic. We were talking to a few other dealers and he won our business over the course of the week. Would definitely buy from him again. We were talking to a few other dealers and he won our business over the course of the week. Would definitely buy from him again. More
by Mike Maguire
September 11, 2024
Came in to look at a new vehicle and Noel greeted us outside. Answered every single question I had (and I had a lot) & was very funny too! Please go see Noel if you're looking for a new car, he will hel outside. Answered every single question I had (and I had a lot) & was very funny too! Please go see Noel if you're looking for a new car, he will help you out just as well as he did with us! More
by Noel's favorite customer!!
Employees Worked With
August 14, 2024
Had a good deal and great after sales care…. looking forward to a long relationship looking forward to a long relationship More
by ravinderbanga
Employees Worked With
August 07, 2024
Fair Oaks has an excellent team. Erik Padilla (Sales) and the entire team at this company attended to me very well. I am excited about the prospect of a long-lasting partnership w Erik Padilla (Sales) and the entire team at this company attended to me very well. I am excited about the prospect of a long-lasting partnership with Fair Oaks, particularly for the next cars. The team is very well prepared to serve customers in the best possible way. More
by Andre Ontalba
August 05, 2024
Very helpful, honest, and every staff member was wonderful. The sales manager had outstanding customer service and sales expertise. Anthony had a friendly and caring approach which made buying our v wonderful. The sales manager had outstanding customer service and sales expertise. Anthony had a friendly and caring approach which made buying our vehicle process easy for us. He was a great car salesman and would definitely recommend him to friends and family. Bob is the customer relations manager, he has also been super helpful throughout the process. We would definitely come back here and buy our future Fords! Thank you Fair Oaks! More
by jc-nuno
July 28, 2024
The sales person and sales management team did a good job, helping with a test drive and assisting in finalizing the closing process. No high pressure sales, just constructive information, allowing me to job, helping with a test drive and assisting in finalizing the closing process. No high pressure sales, just constructive information, allowing me to finalize my decision to buy. More
by Alan.j.macpherson
July 23, 2024
Dealer had the car I was looking for in their inventory. We were able to test drive and complete the deal. We were able to test drive and complete the deal. More
by Bhomer
June 27, 2024
A completely positive experience. No pressure. Explained the vehicle features. Answered my questions directly when I asked. No pressure. Explained the vehicle features. Answered my questions directly when I asked. More
by Danr2019
June 24, 2024
Awesome salesman very helpfull and respectfull and he had alot of patient with me and the of ford team also had alot of patient with me and the of ford team also More
by Jani80
