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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
March 11, 2022
Jose and the whole staff were amazing and understanding to our demanding needs as always thank you to our demanding needs as always thank you More
by Gchristian839
Employees Worked With
March 10, 2022
Pam Hammersmith makes sure you're taken care when you walk through the door. Very modern place and friendly atmosphere. I referred some of my relatives here to purchase their new vehicles like I have. walk through the door. Very modern place and friendly atmosphere. I referred some of my relatives here to purchase their new vehicles like I have. More
by anniedavis337
March 09, 2022
The service I received was excellent! !! Pam and Ken did an amazing job. I will definitely be back !! Pam and Ken did an amazing job. I will definitely be back More
by Toni
March 02, 2022
Jorge was Awesome! ! Once I made a final decision on which 2022 Lincoln Corsair I wanted, the process was smooth sailing!! I would definitely refer my friends and family ! Once I made a final decision on which 2022 Lincoln Corsair I wanted, the process was smooth sailing!! I would definitely refer my friends and family to Fair Oaks Lincoln!! More
by t.craig06
March 02, 2022
Jorge went above and beyond on my recent car purchase. Thank you Jorge for answering all my questions and concerns. Thank you Jorge for answering all my questions and concerns. More
by Chris
Employees Worked With
March 01, 2022
Nice, caring, and supportive staff that will work with you to make sure your needs are met. you to make sure your needs are met. More
by lightsjohn877
Employees Worked With
February 28, 2022
I was very impressed with the steadfastness my sales rep Rich Wilson worked in making this purchase happen. I feel that he was determined to help my wife and achieve our goal and that was to purchase a new Rich Wilson worked in making this purchase happen. I feel that he was determined to help my wife and achieve our goal and that was to purchase a new Ford Explorer 2022. A huge thanks for his efforts. Mr and Ms Robinson More
by Mothershipconnection
Employees Worked With
February 25, 2022
Pam Hammersmith has once again given my husband and myself the best of service. We are not quite ready to purchase, but when we are ready it will be Pam that we go to for her great customer service and myself the best of service. We are not quite ready to purchase, but when we are ready it will be Pam that we go to for her great customer service and most of all her honesty. I highly recommended Pam. You won’t be sorry! More
by Love my MKC
February 22, 2022
Their service department is nothing but a scam. Multiple repairs over the past year and every time they "fixed" something we had to bring it back for something else. The service department will not Multiple repairs over the past year and every time they "fixed" something we had to bring it back for something else. The service department will not take responsibility for anything they do. Don't go here unless you want poor work with no integrity. If I could give a negative review I would. More
by Leslie A
February 20, 2022
They were wonderful to work with! Upfront, no shenanigans. Would recommend dealership to friends and family and would definitely buy from them again! Upfront, no shenanigans. Would recommend dealership to friends and family and would definitely buy from them again! More
by Tracyhenkle3
Employees Worked With
Justin Brown, Larry Domeracki, Jonathan Garcia
