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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
February 24, 2023
Frank was very thorough and helpful. .Speedy service and done right. Would recommend Fair Oaks Ford .Speedy service and done right. Would recommend Fair Oaks Ford More
by jimcentury
February 24, 2023
Amazing people Jesus and Larry amazing trick getting me a car go see them they can help you car go see them they can help you More
by Bernie.stefanac
Employees Worked With
February 23, 2023
Just purchased a new Ford Maverick Hybrid truck from Fair Oaks Ford. These trucks are hard to find and the sales team member, Xavier Crump reached out to us immediately when it was available. Xavier worke Oaks Ford. These trucks are hard to find and the sales team member, Xavier Crump reached out to us immediately when it was available. Xavier worked quicker than any auto sales person I have ever worked with before and had incredible communication throughout to make sure the process went as smooth as possible. Buying a new car can be stressful and frustrating, but this was easily the best experience I’ve had. I would highly recommend Xavier Crump and hope to work with him again in the future. More
by Chris.lindgren
February 23, 2023
Really like Fair Oaks dealership. Pam Hammersmith gives great customer service and I would definitely go back to her! Pam Hammersmith gives great customer service and I would definitely go back to her! More
by serenawestphal
Employees Worked With
February 23, 2023
The service department is always amazing they take great care of my vehicles definitely would recommend there service department care of my vehicles definitely would recommend there service department More
by Tj
Employees Worked With
February 23, 2023
They take great care in the service department! !!! Very friendly and they remember your name. They explain everything and easy to work with! !!! Very friendly and they remember your name. They explain everything and easy to work with! More
by Meto
Employees Worked With
February 23, 2023
The vehicle service that I received was awesome. I will be coming here again for all my vehicle needs. I will be coming here again for all my vehicle needs. More
by dwestberg
Employees Worked With
February 23, 2023
I love this dealership! Their service dept is knowledgeable, honest, friendly and efficient! They make everything easy. Their service dept is knowledgeable, honest, friendly and efficient! They make everything easy. More
by myEscape4206
Employees Worked With
February 23, 2023
We love this place! Natali is always so helpful, you can tell she loves what she does! Natali is always so helpful, you can tell she loves what she does! More
by frame.mango0k
Employees Worked With
February 22, 2023
Xavier was one of the most pleasant and concerned sales man ever to work with man ever to work with More
by ladybugbugzie
Employees Worked With
