Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
Xavier is one fine salesman and easy to work with. My wife and I were pleased with how smart he is and "non-salesy". Best sales person we have worked with in a long time. Thank you! The finance gu My wife and I were pleased with how smart he is and "non-salesy". Best sales person we have worked with in a long time. Thank you! The finance guy, Badges, was exceptional too. Love this dealership and appreciate the people we worked with. More
Easiest vehicle purchase to date! Communication is great, they stick to what they say! Honest & transparent, respectful of customer’s time. Communication is great, they stick to what they say! Honest & transparent, respectful of customer’s time. More
Frank Luciano was friendly and very helpful with many of our visits and services through the years. . our visits and services through the years. . More
My parents recently got a MKZ they are really happy with the car Serafin has been our go to guy when it comes to buying a car at fair oaks the car Serafin has been our go to guy when it comes to buying a car at fair oaks More
Fair Oaks Ford is my number one place to go too! Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been my number one go to person in Service! ❤️my Ford and ❤️ my Ford people More
A painless purchase! Good communications throughout the factory order process. Dean Khater and Bob Wojtan were professional, courteous and helpful throughout the deal, Good communications throughout the factory order process. Dean Khater and Bob Wojtan were professional, courteous and helpful throughout the deal, delivery and follow-up stuff. I have been buying vehicles through this dealership since mid-1980s. Happy customer. More
I stopped at Fair Oaks Ford dealership in Naperville last month to gather information on a couple of cars to possibly buy one in the next few months. My overall experience with William Drew went very well. H month to gather information on a couple of cars to possibly buy one in the next few months. My overall experience with William Drew went very well. He was patient, detailed, and very knowledgeable for a car salesman of his age. I would recommend Will to anyone looking to buy a Ford! More
Pam Hammersmith in the sales department has helped me on numerous occasions over the years and will always be my first choice. I feel that she is fair, and most importantly, honest. Hard to come by these da numerous occasions over the years and will always be my first choice. I feel that she is fair, and most importantly, honest. Hard to come by these days. More
Got a great truck, but working with initial salesperson was hit and miss - once I got there, they assigned me to another sales rep, Niko, who was awesome and efficient. Truck was clean and ready to go, an was hit and miss - once I got there, they assigned me to another sales rep, Niko, who was awesome and efficient. Truck was clean and ready to go, and the finance department, Jeremy, did a great job getting me a great rate! Only real issue at departure was that I noted they'd only given me about a half to 3/4 tank of gas, instead of a full tank (??) - guess the price of gas was too high to fill it up for a $57K purchase. If it had had a full tank, I'd probably have given 5-stars - but it's the little things that count. More
Professional care and a fair deal. All the staff was very helpful, kind, and courteous. All the staff was very helpful, kind, and courteous. More