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Fair Oaks Ford
Naperville, IL
3,151 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,151 reviews
March 15, 2023
Professional courteous prompt An all around good experience and will use them again for my next purchase experience and will use them again for my next purchase More
by marcuse12
Employees Worked With
March 15, 2023
Xavier was the best, got me a great deal on a new truck really fought for my budget and I’m happy. Highly recommend! really fought for my budget and I’m happy. Highly recommend! More
by jmihu03
March 14, 2023
Fair Oaks Lincoln was a pleasure to work with to buy my new Aviator and Jorge was instrumental in helping me select the right options and explain the features of my new car once it arrived. Lincoln did a f new Aviator and Jorge was instrumental in helping me select the right options and explain the features of my new car once it arrived. Lincoln did a fantastic job getting my car built quickly and exactly to my specifications with regular email updates throughout the process. I would heartily recommend Fair Oaks Lincoln to anyone looking for a luxury car. More
by John Herbstritt
March 14, 2023
I had an amazing experience at Fair Oaks Lincoln. I recently ordered a nautilus and was had a wonderful ordering and purchasing experience. Pam regularly updated me on the production process of the v I recently ordered a nautilus and was had a wonderful ordering and purchasing experience. Pam regularly updated me on the production process of the vehicle. Overall, I had a great experience and was well taken care of during this process. More
by bmolleck
March 12, 2023
Great guy to work with Xavier was very helpful and got me the car I wanted the car I wanted More
by kim_lovell2003
March 10, 2023
The service and service department was great. Cassidy updated me throughout the process and reminded me I could have my truck dropped out at home. Cassidy updated me throughout the process and reminded me I could have my truck dropped out at home. More
by edwinhoj
Employees Worked With
Cassidy Crouch
March 10, 2023
Jose Santiago and his team. Literally went above and beyond to make sure I was able to get a car at an affordable price! They are so honest and kind. Definitely will be a repeat Literally went above and beyond to make sure I was able to get a car at an affordable price! They are so honest and kind. Definitely will be a repeat customer. Thank you all! More
by FahimaD
Employees Worked With
March 09, 2023
Service was great. Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel welcome. No repair is made to be trivial. The professionalism is second to none. More
by FJB
March 09, 2023
Our Sales Consultant, Jorge, and his Sales Mgr, Larry, were great all the way through. The Fair Oaks Team and the products they sell are focused on satisfying their customers. were great all the way through. The Fair Oaks Team and the products they sell are focused on satisfying their customers. More
by mstrand08
March 07, 2023
Xavier and Stevie provided exceptional service throughout the entire experience, which required several trips. I appreciate Xavier and Stevie coordinating with each other to accommodate my schedule and avail the entire experience, which required several trips. I appreciate Xavier and Stevie coordinating with each other to accommodate my schedule and availability getting into the dealership. A great experience! More
by Csg359
