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Fair Oaks Ford
Naperville, IL
3,135 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,135 reviews
October 24, 2024
Our salesperson Dean couldn’t have been more friendly and professional. Was a pleasant buying experience and he stayed on top of everything throughout the process. Feel like we got a great deal and would def professional. Was a pleasant buying experience and he stayed on top of everything throughout the process. Feel like we got a great deal and would definitely recommend Dean and Fair Oaks. More
by pgtd1965
October 15, 2024
Great selection on lot. Very knowledgeable and friendly. No pressure which I appreciate. Got a great deal and great financing. Very knowledgeable and friendly. No pressure which I appreciate. Got a great deal and great financing. More
by wendy
Employees Worked With
October 03, 2024
Had a great experience purchasing a new Explorer ST at Fair Oak Ford! We worked with Dean Khater in the past and he was even more amazing to work with this time around. Very knowledgeable, super friendl Fair Oak Ford! We worked with Dean Khater in the past and he was even more amazing to work with this time around. Very knowledgeable, super friendly, and all around a great guy! More
by buchanan_john
October 03, 2024
We’re very informative, not pushy checked about any rebates I qualified for and very knowledgeable on the trucks I was interested in. All In all a pleasure able buying experience. rebates I qualified for and very knowledgeable on the trucks I was interested in. All In all a pleasure able buying experience. More
by rbug79
October 02, 2024
Salesmen were attentive and helpful. They listened to what we were looking for and worked with us to find a vehicle. They listened to what we were looking for and worked with us to find a vehicle. More
by melmaz59
October 02, 2024
Just recently got a new car through Fair Oaks Ford. The people were great to work with and super nice. The only issue I have is that I can’t help but feel like I got ripped off a little bit. I traded i The people were great to work with and super nice. The only issue I have is that I can’t help but feel like I got ripped off a little bit. I traded in a 2020 car and they completely lowballed me on the car. The car was in great condition and only had 36k miles on it and I honestly just got ripped off for it. If you’re looking for great customer service, please go there. Not for the price of the vehicles though. More
by domcoop
Employees Worked With
October 01, 2024
good work, good showroom, good stock on premises, good support staff, and good guys to work with. support staff, and good guys to work with. More
by Dersert
Employees Worked With
September 24, 2024
Alyssa was very warm throughout our experience. She understood our expectations. We had good experience clarifying financials with Bob as well. She understood our expectations. We had good experience clarifying financials with Bob as well. More
by antonymeril
Employees Worked With
Alyssa and Bob
September 21, 2024
Everyone was extremely friendly, and helpful. This was actually the second ford dealership I had been to this week, and this is where I made my purchase. This was actually the second ford dealership I had been to this week, and this is where I made my purchase. More
by AmandaLC
Employees Worked With
Niko- he is the salesperson who helped me. He was awesome!
September 18, 2024
Anthony Delatorre was fantastic. We were talking to a few other dealers and he won our business over the course of the week. Would definitely buy from him again. We were talking to a few other dealers and he won our business over the course of the week. Would definitely buy from him again. More
by Mike Maguire
