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Fair Oaks Ford

Naperville, IL

4.7
3,166 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,166 reviews

March 03, 2025

All the Staff were knowledgeable, thoughtful, not at all pushy. Nico took the time to answer all our questions and found a vehicle that fit my needs. The dealership was clean and the atmosphere was really p More

by sara286bug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico
March 01, 2025

The saleaman Anthony did a great job of listening to the things I was looking for in a vehicle as well as where I wanted to be price wise and because he knew his inventory well he found the right truck for More

by Command09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

They listened ti our needs and wants and got us into what was good for our budget very friendly and attentative. More

by Danno
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sedik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
February 24, 2025

I purchased a 2025 Escape Hybrid from Fair Oaks. Anthony, our salesman was excellent. However, Fair Oaks did not resister our car with the IRS so we can’t get our $3750 tax credit from the governmen More

by bsimak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony
February 17, 2025

Been going there for thirty years and and have a 2009 ranger and a 2013 fusion and keep them in good condition. Service is $$$ but they always fix it right. More

by atthezoo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sciulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

My first experience with Fair Oaks Ford was when I bought my Explorer and my Sales person Alyssa was just wonderful I brought the Explorer in for service and delt with Arline from start to finish. She kep More

by wb6172
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa from sales and Arline from service both get 5 STARS in my book
February 10, 2025

Dean was very kind and knowledgeable and helped me choose the best car for my needs. He answered all of my questions and made sure I was completely satisfied with my car before I even left the dealership. I More

by Needah
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean Khater
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Amazing Experience! Dean was the best and fair oaks did everything in their power to make sure I was happy! More

by Khaterpower
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dean Khater
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Was looking for an EV - test drove several makes, stopped at Fair Oaks to test drive the Mach e before testing others and fell in love with the car right away. These guys play hard ball so take it from me an More

by scott_7723
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Service Team was able to help and get us going on the road in about a week. It would've been less but that's caused by the aftermarket warranty company holding us up. More

by thad.stepniewski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kathy