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Fair Oaks Ford
Naperville, IL
3,161 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,161 reviews
March 13, 2025
Very good person and dealer I will find new customers and recommend to Anthony Thanks and recommend to Anthony Thanks More
by peterpatel2000
Employees Worked With
March 11, 2025
Great service always take care my vehicles there very nice 0e9ple to work with service is always great thanks aga nice 0e9ple to work with service is always great thanks aga More
by hectorduenas61
Employees Worked With
March 10, 2025
They made my car shopping experience very simple and fast. My sales man Anthony handled everything perfectly. I would highly recommend purchasing a car from Fair Oaks Ford. Everyone I spoke to made me f fast. My sales man Anthony handled everything perfectly. I would highly recommend purchasing a car from Fair Oaks Ford. Everyone I spoke to made me feel well taken care of and I am now enjoying my Ford Mustang GT convertible! Thanks again! More
by garrettoscarson
Employees Worked With
March 09, 2025
Solid deal. Dean was knowledgeable and professional. No additional fees or unnecessary add ons were pushed onto me. Dean was knowledgeable and professional. No additional fees or unnecessary add ons were pushed onto me. More
by Randy
March 07, 2025
When you leave your car for service take pictures. They have unprofessional people working there. They have unprofessional people working there. More
by Carbajal16.vc
March 03, 2025
All the Staff were knowledgeable, thoughtful, not at all pushy. Nico took the time to answer all our questions and found a vehicle that fit my needs. The dealership was clean and the atmosphere was really p pushy. Nico took the time to answer all our questions and found a vehicle that fit my needs. The dealership was clean and the atmosphere was really pleasant. More
by sara286bug
March 01, 2025
The saleaman Anthony did a great job of listening to the things I was looking for in a vehicle as well as where I wanted to be price wise and because he knew his inventory well he found the right truck for things I was looking for in a vehicle as well as where I wanted to be price wise and because he knew his inventory well he found the right truck for me at a price I was happy with. Highly recommend! More
by Command09
Employees Worked With
February 25, 2025
They listened ti our needs and wants and got us into what was good for our budget very friendly and attentative. was good for our budget very friendly and attentative. More
by Danno
February 24, 2025
I purchased a 2025 Escape Hybrid from Fair Oaks. Anthony, our salesman was excellent. However, Fair Oaks did not resister our car with the IRS so we can’t get our $3750 tax credit from the governmen Anthony, our salesman was excellent. However, Fair Oaks did not resister our car with the IRS so we can’t get our $3750 tax credit from the government. They have gaslighted about the issue. They said we didn’t request them to report it. It is in the IRS tax code that they must register an EV at the time of sale. So I In effect paid $3750 more for the car than I had to inexcusable. I will not buy anything from Fair Oaks Ford again. EV buyers beware. More
by bsimak
Employees Worked With
Anthony
February 17, 2025
Been going there for thirty years and and have a 2009 ranger and a 2013 fusion and keep them in good condition. Service is $$$ but they always fix it right. ranger and a 2013 fusion and keep them in good condition. Service is $$$ but they always fix it right. More
by atthezoo
