Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Just purchased a used vehicle form Fair Oaks Ford and the experience couldn't have been better, from initial inquiry, price negotiation and closing the deal my sales rep. Dean Khater was courteous, knowledge experience couldn't have been better, from initial inquiry, price negotiation and closing the deal my sales rep. Dean Khater was courteous, knowledgeable and professional, vehicle was not misrepresented and priced right, as an out-of-town buyer I had to go get the vehicle from my home in NC and Dean even picked me out from the airport, afterwards I drove vehicle home and didn't have any issues along the way, really happy with my purchase and the way the transaction was handled by the dealership staff. More
Bought a 2023 F150 Mangers Special in July I’ve have two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough goo two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough good things about department I was happy buying the vehicle and even happier the service since then. Bill More
Very attentive. Didn’t push unnecessary additions to vehicle. Flexible in negotiation. Responsive to my questions Didn’t push unnecessary additions to vehicle. Flexible in negotiation. Responsive to my questions More
Everyone was very polite and helpful. We had our young granddaughter and I believe every employee stopped by to say hi to her. Dylan was our sales rep and he did a great job of answering We had our young granddaughter and I believe every employee stopped by to say hi to her. Dylan was our sales rep and he did a great job of answering our questions and explaining and preparing all of our paperwork More
Once again, Fair Oaks and especially Frank Luciano save the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday so was given loaner to use. Frank is always so gracious and patient with me even when I ask silly questions. I will not buy a car anywhere else mainly due to Frank Luciano’s outstanding customer service More
Our salesperson Dean couldn’t have been more friendly and professional. Was a pleasant buying experience and he stayed on top of everything throughout the process. Feel like we got a great deal and would def professional. Was a pleasant buying experience and he stayed on top of everything throughout the process. Feel like we got a great deal and would definitely recommend Dean and Fair Oaks. More
Great selection on lot. Very knowledgeable and friendly. No pressure which I appreciate. Got a great deal and great financing. Very knowledgeable and friendly. No pressure which I appreciate. Got a great deal and great financing. More
Had a great experience purchasing a new Explorer ST at Fair Oak Ford! We worked with Dean Khater in the past and he was even more amazing to work with this time around. Very knowledgeable, super friendl Fair Oak Ford! We worked with Dean Khater in the past and he was even more amazing to work with this time around. Very knowledgeable, super friendly, and all around a great guy! More
We’re very informative, not pushy checked about any rebates I qualified for and very knowledgeable on the trucks I was interested in. All In all a pleasure able buying experience. rebates I qualified for and very knowledgeable on the trucks I was interested in. All In all a pleasure able buying experience. More
Salesmen were attentive and helpful. They listened to what we were looking for and worked with us to find a vehicle. They listened to what we were looking for and worked with us to find a vehicle. More