Fair Oaks Ford

I was pleasantly surprised by the experience at Fair OaKs Ford. I will be returning. Cassie was OUTSTANDING! I was dealing with a known issue on this car and she did everything she could to make the situatio Ford. I will be returning. Cassie was OUTSTANDING! I was dealing with a known issue on this car and she did everything she could to make the situation better. Once the problem was officially diagnosed, the repair was completed in one day. Any complaints I have are reserved for Ford Motor Company, not Fair Oaks or Cassie. More

Great service! Moe and Niko made the buying experience very easy and the waiting was minimal. very happy with my purchase. Moe and Niko made the buying experience very easy and the waiting was minimal. very happy with my purchase. More

Just bought a Mach-E. ghost a great deal on a 2023 with low miles. Matt Czaplicki was great to work with. We have been with them for 30 plus years and aren’t going anyw ghost a great deal on a 2023 with low miles. Matt Czaplicki was great to work with. We have been with them for 30 plus years and aren’t going anywhere! More

Great service! Dean was very polite and helpful, thank you! We are happy with our new car. Dean was very polite and helpful, thank you! We are happy with our new car. More

Great service! Dean was very friendly, polite and helpful, thank you! We are happy with our new car. Dean was very friendly, polite and helpful, thank you! We are happy with our new car. More

Just purchased a used vehicle form Fair Oaks Ford and the experience couldn't have been better, from initial inquiry, price negotiation and closing the deal my sales rep. Dean Khater was courteous, knowledge experience couldn't have been better, from initial inquiry, price negotiation and closing the deal my sales rep. Dean Khater was courteous, knowledgeable and professional, vehicle was not misrepresented and priced right, as an out-of-town buyer I had to go get the vehicle from my home in NC and Dean even picked me out from the airport, afterwards I drove vehicle home and didn't have any issues along the way, really happy with my purchase and the way the transaction was handled by the dealership staff. More

Bought a 2023 F150 Mangers Special in July I’ve have two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough goo two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough good things about department I was happy buying the vehicle and even happier the service since then. Bill More

Very attentive. Didn’t push unnecessary additions to vehicle. Flexible in negotiation. Responsive to my questions Didn’t push unnecessary additions to vehicle. Flexible in negotiation. Responsive to my questions More

Everyone was very polite and helpful. We had our young granddaughter and I believe every employee stopped by to say hi to her. Dylan was our sales rep and he did a great job of answering We had our young granddaughter and I believe every employee stopped by to say hi to her. Dylan was our sales rep and he did a great job of answering our questions and explaining and preparing all of our paperwork More

Once again, Fair Oaks and especially Frank Luciano save the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday the day. Took my car in for issue. Ended up being catalytic converter problem. Thank goodness it was covered. Work could not be completed that Friday so was given loaner to use. Frank is always so gracious and patient with me even when I ask silly questions. I will not buy a car anywhere else mainly due to Frank Luciano’s outstanding customer service More