FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY
424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
Unorganized and chaotic!! The sale was so pathetic I can’t beleive I went through with it. Truck was never detailed or filled with gas... or even on the lot when I went to pick The sale was so pathetic I can’t beleive I went through with it. Truck was never detailed or filled with gas... or even on the lot when I went to pick it up.Then I had to go fill it myself with gas and take receipt back to dealership. It took five days for me to pick up truck as it was. Salesman lied to me about the delivery part muLtiple times. I lost out on work because of the extra trips there. And as far as service, 1 of the 2 reasons I went there were never addressed.and the other reason I have to go take care of my self. And I over heard them say they fixed a recall I had no idea I had. Without any paperwork for what was done I really have no idea what they did. I didn’t receive anything.thisbis just the tip of the iceberg of what I went through on buying and service. I can tell you I will never buy from you again nor will anyone I know. I have since bought a brand new 2019 car for the wife...which is lost business for you. And as far as a new work van for my business you will not be getting that sale either. More
Over all good Good people to deal with in sales however the techs prepping view vehicles really need to pay attention to detail and do the job right the first time Good people to deal with in sales however the techs prepping view vehicles really need to pay attention to detail and do the job right the first time especially when they are prepping a 70000 dollar truck the issue was fixed immediately but from a typical customers point of view it wouldn’t look good More
Great Got good deal couldn't afford the truck but my husband wanted it any way so far so good nice truck like color handles good Got good deal couldn't afford the truck but my husband wanted it any way so far so good nice truck like color handles good More
Only dealership & salesman I would use Ben is so unbelievably easy to work with. The last 7 or 8 vehicles I have purchased I tell him what u want, if it’s not in their stock he gets it. Rea Ben is so unbelievably easy to work with. The last 7 or 8 vehicles I have purchased I tell him what u want, if it’s not in their stock he gets it. Really makes the monotonous task of truck shopping enjoyable and seamless. And my new Cummins is the best purchase ever! More
Recall Service I received a recall notice regarding a tailgate problem. The dealer repaired the faulty part quickly without any charge. I dropped in without an appoi I received a recall notice regarding a tailgate problem. The dealer repaired the faulty part quickly without any charge. I dropped in without an appointment and was given prompt service. More
Very service was very please with everyone Jason was great Everyone there wer very kind and helpful I would buy thereagain and would reagent you to other great salesmen you have you made us very happy and sat Everyone there wer very kind and helpful I would buy thereagain and would reagent you to other great salesmen you have you made us very happy and satisfide More
Awesome Great price, awesome salesman Jason W. A a a a a Pius , lots to chose from, just bought My 14 th vechicle from Caprara in 35 years Great price, awesome salesman Jason W. A a a a a Pius , lots to chose from, just bought My 14 th vechicle from Caprara in 35 years More
Great Mike helped me get a great vehicle that would fit my budget. I asked for specific features in the vehicle and he was able to find a the right Jeep for Mike helped me get a great vehicle that would fit my budget. I asked for specific features in the vehicle and he was able to find a the right Jeep for me. The experience was awesome More
I was a first time buyer and needed a four wheel drive. I was looking for a four wheel drive vehicle that would be reliable and affordable. In my mid 30s and being lucky enough to have never had to finance I was looking for a four wheel drive vehicle that would be reliable and affordable. In my mid 30s and being lucky enough to have never had to finance a vehicle, I was very uneducated as to the whole car buying process. I had no idea what was even available to me. AJ helped me to pick the best vehicle for my taste and budget. He was very patient in explaining everything to me. Joe Fiorentino was very personable and friendly. He further assisted me in my financing process and made me feel extremely comfortable. More
Service on my jeep They got me in and took immediate care of my issue regarding my radio. They were extremely helpful and courteous the whole time got my Jeep fixed very They got me in and took immediate care of my issue regarding my radio. They were extremely helpful and courteous the whole time got my Jeep fixed very quickly and was very happy with it More