FX Caprara Chrysler Dodge Jeep Ram

Oil Change Usually I call and make appointment. When I called this time I was informed that I could just stop in and I did. My vehicle was taken right in. Usually I call and make appointment. When I called this time I was informed that I could just stop in and I did. My vehicle was taken right in. More

Best Ever. Very professional staff and very accommodating. You get straight answers without all the beating around the bush. I have dealt with several other deal Very professional staff and very accommodating. You get straight answers without all the beating around the bush. I have dealt with several other dealerships that did not treat me very well. I was lied to and given false information even when I told them I knew they were lying. This has never happened to me at this dealership. I will never go anywhere else as long as they treat me like I'm special which is how I have been treated from day one at FX Capra. Billy Caprara and his team are the best. More

Drive in oil change I called to make an appointment for an oil change on my 2019 Jeep; I was told that I did not need one just come to the dealership during certain times I called to make an appointment for an oil change on my 2019 Jeep; I was told that I did not need one just come to the dealership during certain times and it would be done. One of the times was between 8am and noon. I arrived a the dealership at 7:50am, checked in with Service and 1 hr and 25 minutes later my car was done! Maybe I should have insisted one an appointment, I was not very pleased with the time it took. There was only one person in front of me at the Service counter that was in for a recall. Why does an oil change take so long? More

Window issues I have had multiple issues with the window clips of 2017 Dodge 2500. Every time I have been to the service department they have bent over backwards to I have had multiple issues with the window clips of 2017 Dodge 2500. Every time I have been to the service department they have bent over backwards to help me. More

Get company to do business with They are very friendly and helpful with all the wants and needs of customers satisfaction! I explained what I was looking for and they got me my ride They are very friendly and helpful with all the wants and needs of customers satisfaction! I explained what I was looking for and they got me my ride approved within minutes More

Recall corrections and oil change Made appointment dropped off, truck was done and they called for me to pick up. All good! Recall issues addressed and truck was ready in a timely man Made appointment dropped off, truck was done and they called for me to pick up. All good! Recall issues addressed and truck was ready in a timely manner! More

Leased 2019 Jeep Grand Cherokee Excellent service and ease in purchasing. All staff were friendly and informative about the process. This made the leasing process very simple and e Excellent service and ease in purchasing. All staff were friendly and informative about the process. This made the leasing process very simple and enjoyable for me More

FX fixed my Jeep! I called Mike on a Sunday and he met us at the store with a loaner and made sure Jason reached out to us every day with an update. I called Mike on a Sunday and he met us at the store with a loaner and made sure Jason reached out to us every day with an update. More

What a Joke You guys lost my ticket, left my truck in the lot for days without working on it. If i didn't follow up on the progress you never would have even loo You guys lost my ticket, left my truck in the lot for days without working on it. If i didn't follow up on the progress you never would have even looked at it. I was out of town for 7 days and the things that needed to be addressed and made right didn't get addressed and made right. Total waste of time. The truck needs a new cluster. Your solution-Honda needs to fix it. You had the truck for 9 days you think you would have made it happen. The blower doesn't seal when in the off. The wind passes through the vent system. You suggested replacing the windshield will fix the blower. I was absolutely disgusted when i picked up the truck, total waste of time and never been more disappointed with service. I will do everything in my power to never have to return to that service center. I bought the truck brand new and this problem has not been fixed. Terrible!!! A rating of 1 is generous. More

Great experience Scott and Mark made the buying of a new ram quick and painless. Great service and sale on my first brand new truck. Awesome customer service and great Scott and Mark made the buying of a new ram quick and painless. Great service and sale on my first brand new truck. Awesome customer service and great communication. More