FIAT of Fairfield County

Fiat of Fairfield County is an exceptional dealership with outstanding customer service. I shopped a long time for a late model used car and had many very bad experiences. Mike Kesterlian was fair, gentl with outstanding customer service. I shopped a long time for a late model used car and had many very bad experiences. Mike Kesterlian was fair, gentlemanly and a pleasure to interact with. I highly recommend this dealership. More

I have to say... This dealership change my view completely. Peter Bernacki is so friendly and has so much knowledge about the brand and other European cars. He was able to solve an ongoing problem completely. Peter Bernacki is so friendly and has so much knowledge about the brand and other European cars. He was able to solve an ongoing problem with my car that 4 other dealerships could not solve. I will definitely buy ny next car from you guys! More

Lisa was a pleasure to work with! She was very straight forward, and made sure that I fully understood all my options when buying a fiat 500. Thanks to her help I felt no doubts or hesitation when purchasi forward, and made sure that I fully understood all my options when buying a fiat 500. Thanks to her help I felt no doubts or hesitation when purchasing my first car. Lisa didn't stop being amazing after purchasing the car. She and Mike both made sure that I received everything I wanted during the purchasing process going above and beyond for me, and afterwards Lisa was readily available via cell phone to answer any questions I had regarding my new car. I would 100% recommend both her and mike to anyone looking to purchase a car! Thanks guys!!!! More

My much loved Toyota finally gave up the ghost and while I had done a load of research on Fiat I was still nervous about making a decision. I called and made an appointment with Mike and Lisa to talk about I had done a load of research on Fiat I was still nervous about making a decision. I called and made an appointment with Mike and Lisa to talk about the numbers. They sat down with me and put everything together on leasing vs. buying. Mike explained everything so clearly - I've never had a better experience with a car dealer. I ended up getting the Fiat 500 Pop and I LOVE IT!!! I'm so grateful to both Mike and Lisa for helping to make what could be a very stressful situation a dream come true and getting me my dream car. More

Katherine Hudson was our wonderful, very knowledgable and relaxed sales person. She made us instantly feel welcomed and got us very excited about looking at Fiats. The show room was super clean and there wer relaxed sales person. She made us instantly feel welcomed and got us very excited about looking at Fiats. The show room was super clean and there were many new models to look at before choosing. Also Stamford was a great place to take a test drive, much nicer than the dealership we looked at first which was much closer to home. Mike Kesterlian gave us a great deal. We went out of our way to go to Fiat of Fairfield and we are glad we did. The experience was overall excellent, and we love our new car. More

Everyone is very knowledgable, friendly and accommodating at Fiat of Fairfield. My sales person Katherine Hudson was wonderful. She quickly figured out which model I would be the most happy with, since I was at Fiat of Fairfield. My sales person Katherine Hudson was wonderful. She quickly figured out which model I would be the most happy with, since I was about to start a job which required a long commute. She was very attentive and really made sure my automotive needs were taken care of. The buying experience was very pleasant. I was not rushed, they were straight forward with their offers, and they gave me a very fair price on my trade in. Just good, up front communication, which made the experience easy and enjoyable. I love my new car, and am so glad I went to them to get it!! More

I wish I'd bought my car here but, after several nasty experiences with two discouraging dealers, one of which I had bought the car from, the other much, much closer to home; I'm grateful to have fo nasty experiences with two discouraging dealers, one of which I had bought the car from, the other much, much closer to home; I'm grateful to have found the knowledgable and helpful people at FIAT of Fairfield. Also, met Peter Bernacki, who is extremely gracious. More

When my father (age 77) passed away suddenly only two days after picking up his fantastic FIAT Pop from FIAT of Fairfield County (and singing the praises of his wonderful FIAT team of Mike and Lisa), Mik days after picking up his fantastic FIAT Pop from FIAT of Fairfield County (and singing the praises of his wonderful FIAT team of Mike and Lisa), Mike graciously and efficiently arranged for my mom to be able to return the car. When we drove the Pop back to the dealership, it was emotionally difficult (though admittedly fun to drive!) because the car had brought such joy to my dad the last days of his life and we were so devastated by his loss. After meeting Mike and Lisa, I understood why my father thought so highly of both of them in such a short time. They could not have been more compassionate, gentle, and kind to my mother and me. They made the transaction effortless for us, and though we know it entailed some measure of inconvenience for the dealership (e.g., extra paperwork, etc.), not once did they indicate that by word or body language. Mike and Lisa only wanted to help us in our time of need. The courtesy, professionalism, and respect shown by these two wonderful people reflects well on FIAT of Fairfield County. I would not hesitate to recommend this dealership to anyone. Mike and Lisa have our everlasting gratitude. More

My experience at FIAT of Fairfield County greatly surpassed my (admittedly very high) expectations. I am still incredibly thrilled with my spontaneous decision to go there one fateful day in early Ju surpassed my (admittedly very high) expectations. I am still incredibly thrilled with my spontaneous decision to go there one fateful day in early July. I was in the market for a (newer) used car and had driven a few at other dealerships but hadn't found the perfect fit. The FIAT 500 models had caught my eye but I'd never driven one, so I decided to head into FIAT of Fairfield County to make sure that I liked the way they drove before continuing to research them. Lisa was the first to greet us; she was just as friendly, confident, and knowledgeable as all of the reviews that I'd read here led me to believe. I explained that I was interested in driving a 500 hardtop. She gave me a quick but comprehensive overview of the different models available (Pop, Sport, Lounge, Turbo and Abarth). I briefly met Mike (Sales Manager) and then went straight into a test drive. Logically, we started with the Pop. Lisa gave me a "tour" of the car before hopping in. While on the road, she highlighted features of the Pop and explained the differences and similarities between models. All in all, it was *really* fun to drive. However, I wanted to buy used; the only used FIAT on the lot was a 500 Turbo that had just been traded in by a customer wanting the newly released 500L (4-door). In fact, it was so newly traded in that a price had not yet been advertised for it. I was *not* planning on buying a car that day. Not in the slightest! But as soon as I pulled out of the parking lot in the Turbo, I knew I was in trouble. It was delightful; I had to have the car! But I was concerned about finances, especially since I had no idea what its sale price was ahead of time. When we got back to the dealership. I told Mike that I was interested in seeing the numbers for a value on my trade-in and his price on the Turbo. After checking out my car, he sat down at the desk to put it all down on paper. The fairness of the numbers blew me away! Mike very plainly outlined everything right there in front of me--there were no gimmicks and there was no haggling. It was too good to be true; it's *never* that simple, right? But this time, it really was. I was ecstatic! I signed the paperwork and we agreed on a day for me to pick up the prepped car. Thinking about that day still brings a smile to my face. In the span of 1.5 hours, I went from a casual customer seeking a test drive to a new member of the FIAT family. Long story short, Lisa and Mike make an excellent team and they are amazing to work with. Lisa and Mike, thanks again for everything! Why are you still reading this? What are you waiting for? Go to FIAT of Fairfield County to see for yourself! More

We had a very pleasant experience. We were ready to buy a car if we could find something that would work with our pretty strict terms: a low monthly payment, a spotted credit, no down payment and an exciting car if we could find something that would work with our pretty strict terms: a low monthly payment, a spotted credit, no down payment and an exciting ride! Mike was knowledgeable, willing to work with us and did not play any of the typical car salesman trick! Tyler, even so he is new to the company knew the car, was passionate about it and could explain to us how to use the electronics. I would say this was definitely our best experience buying a car in the past 14 years. More