FIAT/Alfa Romeo of Austin
Austin, TX
Filter Reviews by Keyword
By Type
474 Reviews of FIAT/Alfa Romeo of Austin
Worst dealership I have ever been to. Seat was stuck on our fiat 500, took it to service after I was told there would be no charge over the phone, drove 1 1/2 hours, and then was told ther Seat was stuck on our fiat 500, took it to service after I was told there would be no charge over the phone, drove 1 1/2 hours, and then was told there was a charge, the service "director" was rude and dismissive, we were supposed to also get the license late light bulb replaced and because I admonished him about his rudeness towards my husband a 27 year army disabled veteran and asked to speak with the general manager, they then refused to fix the car and told us to take the car to Waco, in other words no regard for customer safety, the driver seatbelt not working and the light in the back not working. Drove an hour and a half south for nothing and then told told to drive north to Waco. Buyer beware, once you buy a car there pray you don't have problems with it because then you're screwed, most distasteful establishment I have ever been to. More
Excellent service and deal at Fiat of Austin We recently purchased a Fiat 500 from Brandon Grebe at Fiat Austin. He was easy to work with, answered all our questions thoroughly, and made us a gre We recently purchased a Fiat 500 from Brandon Grebe at Fiat Austin. He was easy to work with, answered all our questions thoroughly, and made us a great deal. We highly recommend this dealership. More
Quick and Easy. Brandon was very helpful as I waded through my options with selecting a car, managing my trade in, and making the numbers work. He was patient with my Brandon was very helpful as I waded through my options with selecting a car, managing my trade in, and making the numbers work. He was patient with my many questions, and was dedicated to helping find a solution that suited my needs. Jennifer made the financing paperwork process simple and informative. (Plus, she let me hold her puppy.) And my 500 Turbo? Fab. More
Great dealership. Very personalized attention. At most dealerships that I've purchased vehicles from or visited, I always felt like just a number. While I do realize selling cars is a numbers game. At most dealerships that I've purchased vehicles from or visited, I always felt like just a number. While I do realize selling cars is a numbers game. The point of difference was that I didn't feel like it. Brett and the team worked really hard to get the best deal on a new Fiat. We will be back to trade our second vehicle in very soon! More
Love My 500! Jonathan made my buying expense easy, comfortable, and informed. I would recommend to anyone thinking about a Fiat to visit Fiat of Austin and talking Jonathan made my buying expense easy, comfortable, and informed. I would recommend to anyone thinking about a Fiat to visit Fiat of Austin and talking to Jonathan. Love my 500! More
Great Car For a Great Price! Friendly staff & very knowledgeable about the car brand. All questions we had were answered. The car we purchased was a really good deal compared to o Friendly staff & very knowledgeable about the car brand. All questions we had were answered. The car we purchased was a really good deal compared to other car lots. More
Making Things Better We arrived at Fiat of Austin an hour early to meet with Lisa Copeland about our last experience purchasing a Fiat (pre-owned). After a short visit wi We arrived at Fiat of Austin an hour early to meet with Lisa Copeland about our last experience purchasing a Fiat (pre-owned). After a short visit with Lisa we were treated like royalty when Lisa got the wheels to rolling on the purchase of a new Fiat 500L. She introduced us to Brett to help us in anyway requested and he did. We are impressed with the service we received today especially comparing to our last experience. The purchase experience was so much improved. Thanks to all the crew that helped us leave with an new Fiat 500L that meets our needs. More
Fiat 500 is Best Car on the road In 2011 I was driving my Toyota Rav 4 on the 405 in LA. I was rear ended and knew I would have to get a rental. I had seen the Kia Soul and I search In 2011 I was driving my Toyota Rav 4 on the 405 in LA. I was rear ended and knew I would have to get a rental. I had seen the Kia Soul and I searched everywhere to rent one. Found one at the Long Beach Airport. I got there and they did not have a Kia Soul. I was furious. But I needed a car. They rented me some generic compact car that I knew I would hate but took it anyway. While walking to get the car in the lot I saw a little car that I had never seen before and it was the cutest car I ever saw. Way cuter than the Kia Soul. I ran back in to the rental office and said can I have that other little car. I bought them outside and pointed it out. The girl said they had just got that car and had not rented it yet. I said that's the one I want to drive. She changed the paper work and off I went. It was a 2012 Fiat 500. Well about 10 minutes into the drive I was in love. The past 4 years every time I needed a car I sought out the Fiat 500. Everyday I drove it I feel more in love. This past July my grand daughter borrowed my Rav 4 98 (which I loved) to my grand daughter. She had it for 3 hours and totaled it. I had to get a rental. I searched high and low for a Fiat 500 to rent. Could not find one anywhere. So I called enterprise in Bastrop and lined up a compact. I was so depressed. They came and got me and we drove to Enterprise. We drove into the lot and the first thing I saw was a Red Fiat 500. I said omg please tell me that's a rental. The girl told me no it must belong to a customer. I frowned and went into the office. On a fluke I asked who owned the Fiat. One gentleman replied "I just returned it". I literally started jumping for joy and screaming with excitement. I said Its mine I'll take it as is!! Trash and all. I had that car for two months and was beyond depressed when I had to return it. Well I had to find a used car and my insurance did not pay me near what my car was worth in the market so that was even more depressing. Then I ran across a Fiat 500 for 6500 on Craigslist. Omg I was so excited then I found out it had a rebuilt title. Beyond depressed I thought I would go to the Fiat dealership in Sustin. I had spoken to Brandon there to ask about a rebuilt title. He told me they had a couple on the lot that might be affordable. I got there and he showed me two. One was 8000and one was 8500. That was still to expensive but I thought I would go ahead and check. We looked at comparison. The one for 8500 still had a factory warranty and they offered a lifetime warranty on the engine and transmission with and extended factory warranty that would add another 50k miles or 3 years. I had good credit. I would not have any money to put down for a week or so. I got a loan on the car for very low interest with no money down. I did they paperwork and the car was mine. But I had no way to get the car home. Well they delivered the car to me in Bastrop on the following Monday!! I'm beyond excited. While waiting on Monday morning I felt like a father in a waiting room for his new baby. Thank you Brandin for making my dream come true!!! I just drove to San Antonio for Thanksgiving. It cost me 5.50 in gas to drive 100 miles. I had to get my Mom and she is in a large wheelchair. I got the wheelchair in the back and all of my luggage with room to spare!! Can't wait to do a big road trip!! More
New Beautiful Red Fiat -Quick responses to messages regarding the models we wanted to see -no pressure -no hassle -peppy car -personable and friendly -straightforward -Quick responses to messages regarding the models we wanted to see -no pressure -no hassle -peppy car -personable and friendly -straightforward -upfront pricing -easy financing More
Awesome service! Brett was so helpful & helped us get the best deal possible. Love my new fiat & the service we got from the dealership! Definetly my go to dealership Brett was so helpful & helped us get the best deal possible. Love my new fiat & the service we got from the dealership! Definetly my go to dealership for my next car! More