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FIAT/Alfa Romeo of Austin

Austin, TX

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rated
474 Reviews

13049 N HWY 183

Austin, TX

78750

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474 Reviews of FIAT/Alfa Romeo of Austin

January 06, 2016

Great customer service experience! Brett went above and beyond in providing me with amazing customer service. He was professional, personable and made my car buying experience easy and More

by Deb13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Rayfield, Teofil Strauss, Brett Sheppard, Jennifer Schull
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

Deb, We greatly appreciate your business and your terrific review. I am very happy to hear that Brett made your experience a good one. If there is anything you need don't hesitate to let us know and enjoy your new car!

January 04, 2016

Purchasing my Fiat 500x This was one of the better experiences I've had purchasing a car. From test drive to financing, the Fiat of Austin team was laid back (not pushy), he More

by RachelPhillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hernandez
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

Rachel, thank you for taking the time to write this amazing review. Our team is committed to providing you with 100% customer satisfaction. It is greatly rewarding to hear from our customers that we have exceeded their expectations. Feel free to contact us with any questions you may have.

January 02, 2016

great service/dedication to getting you what you need. Thank you so much to Brett Shepard for making the first experience of buying a car on my own less stressful than it would've been had I gone somewhere More

by onyx500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard, Jennifer Schull
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you so much for your kind words and excellent star rating! We strive to deliver outstanding customer service that is knowledgeable and pressure-free to every customer; it is so nice to hear that you left our dealership confident that you chose the right place to purchase your new car!! Brett and Jennifer are a valued asset to our team and we will definitely pass on the compliments.

January 02, 2016

The whole experience was GREAT! I bought a new 2016 Fiat 500x Lounge and was able to get a great value on my trade-in as well! I worked with Brandon Grebe both via the internet and i More

by nwilco123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe, Jennifer Schull
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you gave us the opportunity to earn your business and I'm very happy to hear that we exceeded your expectations and you received the treatment we feel all customers deserve when purchasing a vehicle. If there is anything you need don't hesitate to let us know and enjoy your new car!

January 02, 2016

Great Experience Staff was very helpful and knowledgeable. The buying process was simple and the staff very helpful in advising me about my old car. Love my new Fiat! More

by kh038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe, Jennifer Schull
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

Congrats on your new Fiat. Thank you for your business and for taking the time share the experience you had with our awesome employees! Let us know if you ever need anything!

January 02, 2016

Excellence Brandon is the best. I would recommend him to my family & friends. I did a test drive at Barton Creek Mall on a promotion & I was very impressed wit More

by Big Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grebe
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

We are so glad to hear you had a great experience at FIAT of Austin, thank you for taking the time to share and for your business! Let us know if you ever need anything!

December 31, 2015

Easy as pie Staff is friendly and easy to talk to. The buying process was simple and with the vehicle being loaned for a couple days added to the buying experienc More

by RCp51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Hicks
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

We greatly appreciate your business and your terrific review. I am very happy to hear that Angela made your experience a good one. If there is anything you need don't hesitate to let us know and enjoy your new car!

December 30, 2015

Such an awesome experince. Angela Hicks and Josh Esquivel were awesome. I went in there wanting a GMC Terrain which was sold already fell in love with a Honda Pilot but due to m More

by Tieran@7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Esquivel, Angela Hicks
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

Many thanks for leaving this great review! Congrats on your new Fiat 500X! I hope you are enjoying it fully and that you will continue to love it for years to come. We appreciate your business and are glad to know that we have your trust. If you have any questions about your recent purchase, please do not hesitate to give us a call.

December 28, 2015

Amazing Experience I called FIAT about a mustang I was interested in and spoke with Danielle over the phone. She was friendly, courteous and answered all of my question More

by shay123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Splendoria, Josh Esquivel
Jan 11, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank YOU Shay, for taking the time to share this awesome feedback and recommendations!! We appreciate your business and look forward to taking care of all your automotive needs in the future!

December 18, 2015

Great experience! I have been looking a while and just didn't feel right about any of the cars or prices I was comparing, until I test drove the 2015 Sonata at Fiat/Alf More

by Schamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard, Jennifer Schull
Dec 18, 2015 -

FIAT/Alfa Romeo of Austin responded

Thank you for taking the time to write this amazing review. Our team is committed to providing you with 100% customer satisfaction. It is greatly rewarding to hear from our customers that we have exceeded their expectations. Feel free to contact us with any questions you may have.

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