FIAT/Alfa Romeo of Austin

Very friendly and knowledgeable staff. I enjoyed dealing with the Fiat of Austin, and in particular with the internet manager Mr. Brandon Grebe from the very beginning. He accommodated all my requests and with the Fiat of Austin, and in particular with the internet manager Mr. Brandon Grebe from the very beginning. He accommodated all my requests and questions by sending prompt emails, taking numerous photos of the vehicles I was interested in, and finally honoring my request in securing my car until I got there. He was also very thorough in following up on the sale, and checking up by phone and by email to make sure everything was fine. I love my new Fiat, and highly recommend it to anyone who is interested in a great performing and beautiful car that is also very environmentally friendly. More

The entire experience was excellent from the first time we stepped on the lot. My wife fell in love with the car but was looking for a different color, which was difficult to find. They called us as soon we stepped on the lot. My wife fell in love with the car but was looking for a different color, which was difficult to find. They called us as soon as they found the color we asked about. They also let us drive a car for a day to see how we would like it in our regular driving and not just on a short test drive. The car is an excellent value and received the complement that it is "so cute". More

Everyone I met at Fiat was so helpful. Katie made herself extremely available from the first time I stepped into Fiat. She was so helpful and friendly and did not put any pressure on me. She made the experie extremely available from the first time I stepped into Fiat. She was so helpful and friendly and did not put any pressure on me. She made the experience of buying my Fiat so fun! I am loving my car! More

Just a quick note to let everyone know what a great experience I had purchasing my first car online. Most of our negotiations were done via text messages. You have to love technology....My new Mercedez experience I had purchasing my first car online. Most of our negotiations were done via text messages. You have to love technology....My new Mercedez Benz Bluetec is great!!! Exactly as described and then some.....A special thanks to Brandon Grebe. His professionalism and dedication enabled us to complete this transaction with minimal effort. This was the first time I've ever purchased a car via the internet and was very cautious about doing do. You made the whole process comfortable and secure. Without a doubt, I would buy another car from you and Fiat of Austin....and I will recommend you to all of my friends and family in the future and wish everyone there great success. Thanks for everything! Yours, Sukhu George More

FIAT of Austin is a unique sales experience for a unique vehicle. Will be referring friends and clients to them for years to come. Check out this great car with this professional staff of employees. It m vehicle. Will be referring friends and clients to them for years to come. Check out this great car with this professional staff of employees. It makes a difference. More

I've never offered up a review for a car dealer before. But feel compelled to do so for FIAT of Austin, where buying my new car was actually a pleasurable, totally unstressful experience. Absolutely the be But feel compelled to do so for FIAT of Austin, where buying my new car was actually a pleasurable, totally unstressful experience. Absolutely the best new car buying experience ever! Everyone at FIAT of Austin treats customers like friends & family. Really. No pressure to buy on the spot, no swarming salespeople, no nagging calls and emails, and none of that "Gee, I'll have to check with my manager" runaround. FIAT of Austin takes an entirely different approach that I noticed the moment I walked in to the FIAT studio. Imagine walking into a dealership and being warmly welcomed by nice, friendly people rather than feeling like you're being circled by hungry sharks. Everyone at FIAT of Austin is attentive, genuinely friendly, and extremely knowledgeable, and NOT pushy. They don't rush the process. What impressed me right from the start is they seem to respect and understand that buying a new car is a big deal for most people. They encourage everyone to take their time, to test drive all the models if they wish and to choose their perfect version of what I think is the best, most affordable new small car on the market: FIAT. I came back two or three times to test drive different models and transmission choices, and to check out the many exterior and interior color options available. I never once felt pressured to buy, and when I was ready to purchase, the experience got even better. They negotiated great financing and didn't pressure me to buy a bunch of extras I didn't want, didn't need, or couldn't afford. They didn't even rush me with the paperwork signing. Wow. Such a refreshing difference. I've already recommended this dealership to others. I love my new FIAT and I love FIAT of Austin. Worth the drive from wherever you're at to purchase from this dealership! More

I had a wonderful experience with FIAT from the moment I walked in the door just to look at the vehicles. Everyone from the sales people, financial, managers...they are all very friendly and very helpfu walked in the door just to look at the vehicles. Everyone from the sales people, financial, managers...they are all very friendly and very helpful. Everything was explained to me in a simple but detailed manner. More

Nice people, great environment, taking care of the customer and very nice and competent. We felt to be treated as persons, not as a customer. No pressure, a lot of information shared and providing a v customer and very nice and competent. We felt to be treated as persons, not as a customer. No pressure, a lot of information shared and providing a very friendly environment while we were discussing about the different features to choose. More

Wonderful selection and helpful, attentive, and courteous salespeople. A great overall experience. The options presented after the sale were helpful and not nonsense items like rustproofing and paint seala salespeople. A great overall experience. The options presented after the sale were helpful and not nonsense items like rustproofing and paint sealant. More

Dear Lisa, I wanted to thank you and your team, Dear Lisa, I wanted to thank you and your team, specifically Katie King, for the BEST car buying experience I have ever had. I have purchased 3 c Dear Lisa, I wanted to thank you and your team, specifically Katie King, for the BEST car buying experience I have ever had. I have purchased 3 cars on my own in these past 4 years, and have always dreaded the standard dealership experience. The last time I bought a car there were a few choice words, throwing my hands in the air, and walking out-never to buy a car from THAT dealership again. My husband seemed to thrive on the tension, the long and exhausting price reduction arguments, and the dreaded "car salesmen" tactics. As a professional sales woman, I use to walk into the dealership with my guard way up, ready for a fight. My husband and I would strategize our angles before even entering the dealership! How insane!? This past Saturday afternoon we casually walked into Fiat of Austin to test drive the new 500C. No intention of buying that afternoon. The next day we talked it over and we knew, we had to have that car. We looked at the available colors and features online and anxiously awaited the dealership opening on Monday! We were at Fiat by 10am the next morning, ready to wheel and deal. I said to Kevin, "we have a 50/50 shot at getting this car. I will only pay X per month, I need X on my trade in, I wont be pressured into the color I dont want, etc...don't get excited yet". We are VERY happily driving our 500C with all the features we wanted and in the color we love. The pricing was straight forward and every person we came in contact with, from Lisa to Katie to the finance guy was helpful and honest. I have gone into the finance room with a big aggressive male sitting 3 feet above me and immediately wanted to walk out. This finance room at Fiat of Austin was the farthest thing from intimidating and everything worked out extremely well. We were driving off to lunch in our new car that very same day! I would absolutely recommend this dealership to all of my friends, family, and associates based solely on our experience. Even if we hadn't bought a car, I would still recommend Fiat of Austin. It was an absolute pleasure and we both will not forget this experience or the pure joy we felt driving home our new convertible. Of course, we were ecstatic about the car, but it was nice not to leave a car dealership with a bad feeling. Not to mention, we left with our car all set up and bluetooth ready to go (thanks Katie!). Thank you for creating this experience and expect many referrals from us! Keep in touch! Sincerely, Cameron More