FIAT/Alfa Romeo of Austin

When my vehicle needed it`s first oil change, Matt was extremely helpful. He explained what the symbol meant on the dash and gave me directions to the service department. He met me on the service drive w extremely helpful. He explained what the symbol meant on the dash and gave me directions to the service department. He met me on the service drive within 2 minutes of my arrival. He took care of my car and had it back in about 30 minutes. He was friendly and informative. More

Great service, patience and great selection of various models. Amber worked very hard with me and let me test drive several models. the Local discount incentive did the trick on the purchase. Great ser models. Amber worked very hard with me and let me test drive several models. the Local discount incentive did the trick on the purchase. Great service but would suggest a new physical location. A little congested area, but it is where the money is. good luck. More

Casey was my salesperson and you cannot find a nicer guy who has an in-depth knowledge of what your new car can do. And now, with his help. I own a Fiat 500. It is a roomy, yes roomy, fun, fast, tight to th who has an in-depth knowledge of what your new car can do. And now, with his help. I own a Fiat 500. It is a roomy, yes roomy, fun, fast, tight to the road, very well appointed and engineered car that will bring a SMILE to your face. And it is light on the pocket book. Everyone there was obviously focused on making you happy. Which, as we all know, in not the norm at car dealers. Lisa, the general manager, was also very helpful--just like Casey. She kept her promises and more. I was impressed. If you need a new car and you are thinking of downsizing and you are not looking for a race car, then a comfortable, fun to drive Fiat 500 is for you. Go down and visit. There is NO pressure so you can browse and ask questions all you like. Thank you to everybody who helped me--even the finance manager........ More

Not even a week after I had totaled my car I was in my new Fiat. The atmosphere of this dealership was very cordial, informative and far from pushy which we had experienced with others. Everyone there was new Fiat. The atmosphere of this dealership was very cordial, informative and far from pushy which we had experienced with others. Everyone there was very knowledgeable and made our visit pleasant. Brandon was great communicating and getting us the best deal. I give Fiat of Austin an A+ in all categories. And, I absolutely love my Fiat. It for sure turns heads and fun to drive. More

I needed to buy a new car because mine was 9 years old and needed @$2,000. worth of work. I wanted a Fiat, but I needed to make sure it drove well and was comfortable and easy to get in and out of.I woul and needed @$2,000. worth of work. I wanted a Fiat, but I needed to make sure it drove well and was comfortable and easy to get in and out of.I would not have bought it if I did not like it. I also would not have bought a Fiat if I was uncomfortable with the people at the dealership or if I could not have afforded the monthly payment. The ease of entry and exit is especially important to me at my age(60). I had an appointment at the dealership with Brandon Grebe (through the internet and phone calls), but I ended up going in a day early because of changes in my schedule. The salesperson I met with, Clark Simensen, did not pressure me. We went for a test drive over neighborhood streets and highways. We then spent time talking about the features and price including my trade in. I then met with the finance people. Again-no pressure. Also chatted with the dealership manager who had on fantastic shoes. Got the car I wanted that had the features and color I wanted. Drove home with the top down. Was also happy that there were women selling cars and managing the dealership. The only suggestion I have is that they hire more people of color. I have already recommend the dealership and buying a Fiat to my friends. Thanks. More

I was not looking to buy a vehicle on this day, however after driving 3 of them, and talking with our representative, I was prepared to make a deal, and end my search! I am in love with my Fiat! after driving 3 of them, and talking with our representative, I was prepared to make a deal, and end my search! I am in love with my Fiat! More

Brandon and the finance manager were very friendly and helpful. The folks at Fiat helped me get the finance option that I wanted and needed. Overall fantastic experience! helpful. The folks at Fiat helped me get the finance option that I wanted and needed. Overall fantastic experience! More

This dealership is great!!! A total of new experience of car buying for me, because I have been let down by so many other dealerships. They are super nice, really easy going and NO HIGH PRESSURE SALES! Th car buying for me, because I have been let down by so many other dealerships. They are super nice, really easy going and NO HIGH PRESSURE SALES! The cars that they had in their inventory were in great condition and the Fiat team are concerned about my satisfaction. They have gained a customer for life. Brandon Grebe is the best salesman ever! And thank you to Brandon Rayfield and Roberto Ostos for your kindness. More

low pressure. informative. took the time to let us look at all of the trim levels and drive them. went the extra mile to match the right car with the buyer. at all of the trim levels and drive them. went the extra mile to match the right car with the buyer. More

After finding out my car was irreparable shortly before Christmas, my husband and I began our search for a used vehicle. Within a few hours of online searches, and referrals to many places, we ran across Christmas, my husband and I began our search for a used vehicle. Within a few hours of online searches, and referrals to many places, we ran across a listing for a used PT Cruiser at Fiat of Austin. Comparing their listing to others in the area was nearly a day and night contrast. Fiat had, in my mind, a superior vehicle and more competitive price than any other listing we had come across in the Austin area. Fiat even had a Carfax report available online to view, so we had piece of mind knowing that it was unlikely there were any undesirable events that occurred during the history of this vehicle. They also have (when applicable) a limited lifetime warranty on the major engine and transmission parts. That warranty alone left most of their competition in the dust. We contact Fiat first via their website and reached Brandon Grebe. We quickly from that point exchanged phone numbers and began to verify that the particular car we were looking at was still available, and started working on a test drive appointment. Despite some scheduling conflicts, a little over 24 hours later (and even with my three year old with us) I was test driving the vehicle. It handled well, drove great, I could sit up higher off the ground than with usual vehicles... and it even had a moon roof! Despite my husband being unable to join me for the test drive, we had decided that if I was still happy with the vehicle after the test drive that we were going to "go for it." I initially got there around 10am for my test drive, and by 12:30 (maybe earlier) I was driving away in my new-to-me used car. Brent Rayfield, the Finance Director and Used Car Manager, made buying the vehicle very simple and painless. We purchased it outright, but I do not doubt if we had financed that he would have gone above and beyond to earn our business. He offered very reasonable extended warranty options on the vehicle, and once again outlined their limited lifetime warranty. I was very please with my experience there- and they were very accommodating even with my three year old during the process. I ran into one vehicular problem within 48 hours of leaving the dealership, but it was a problem that could have never been foreseen and prevented. There were cracks in my back taillight lenses, and Austin experienced an unusually high amount of rain following the purchase of the vehicle. The rain found it's way into the cracks and shorted out the bulbs. But after contacting Brandon, and their used vehicle service center, I was able to schedule a service and have the problem repaired and resolved quickly, and with no cost to me. I feel they really went above and beyond their duty to make sure I was a happy and satisfied customer. Many new car dealerships will cater to you regarding their used inventory until the point that you drive off their lot. This was far from the truth for Fiat of Austin. They have made me so happy- it was like a Christmas miracle for my family. I will most definitely refer others to check out Fiat of Austin, and if I am ever in the market for a new, or used vehicle, I will check with them first next time. More