FIAT/Alfa Romeo of Austin
Austin, TX
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474 Reviews of FIAT/Alfa Romeo of Austin
Was thinking about trading in my Mini and was intrigued by the new Fiat. I stopped by Fiat of Austin to have a look-see and bought my Fiat the same day! I was greeted by an enthusiastic & knowledgeable sal by the new Fiat. I stopped by Fiat of Austin to have a look-see and bought my Fiat the same day! I was greeted by an enthusiastic & knowledgeable salesperson (Amber) who was able to answer all my questions right on the spot. She guided me through the different models, and after discussing my performance needs introduced me to the new 2013 Turbo, which fit what I was looking for perfectly. Luckily they had one on hand that met all but one of my requirements (sunroof), but no worries, Amber informed that could be easily added. Met the dealer owner Lisa during my encounter, also another dynamic and wonderful person, and just felt the entire team (receptionist & other staff members) with were one big happy family ready to welcome me in. I had to wait a couple days to take possession of my new Fiat (sunroof install), was worried how I would pic up my new car since I live an hour from the dealer, but again Amber to the rescue - no problem, she will bring my car to me! My car was delivered to my home after work, Amber went over all my controls, how the computer works & answered all my questions, never pressed or rushing. Over all, my Fiat experience may have been the best customer experience I have had in some time, and customer service is something that is lacking in most business these days, and something Fiat of Austin has in abundance! I would not hesitate to recommend Amber, Lisa and Fiat of Austin to my friends & family! It is a great dealership filled with smart & friendly folks just wanting to share the wonders of the Fiat with any Austin patrons. Again, five stars & mucho kudos!!! Thank you Fiat of Austin! :) More
Thanks for the great service. Brandon was extremely helpful and courteous. I LOVE MY NEW FIAT!! I'm the toast of the town as I ride around Corpus Christi!! WAY COOL! Thanks Brandon and thanks Lisa! Gre helpful and courteous. I LOVE MY NEW FIAT!! I'm the toast of the town as I ride around Corpus Christi!! WAY COOL! Thanks Brandon and thanks Lisa! Great dealership. I'll recommend it to all my friends! More
Jane has been a great and patient sales rep. She has understood my need to research and make best decision. I appreciate the customer service, the prompt answers to questions, and allowing me room to m understood my need to research and make best decision. I appreciate the customer service, the prompt answers to questions, and allowing me room to make decisions. More
My Husband and I had a wonderful time with Drew this past weekend. He was very friendly. He matched our personality well and the overall experience was a comfortable one. We never felt pressured by Drew. H weekend. He was very friendly. He matched our personality well and the overall experience was a comfortable one. We never felt pressured by Drew. He provided us with all the reports, figures, and answers we had concerning our purchase of our Scion XB. We are VERY happy with our purchase and our salesman Drew! More
I was looking to buy my wife a new Fiat and shopped around to 5 dealers in Texas, from El Paso to Lubbock to Dallas and Fort Worth and Austin. Austin had the best selection, the best prices and the bes around to 5 dealers in Texas, from El Paso to Lubbock to Dallas and Fort Worth and Austin. Austin had the best selection, the best prices and the best service. I loved the experience of purchasing at their location, and their customer service was outstanding. Remember - I had to drive 5 1/2 hours from Midland to Austin to buy the car from them, and I would do it again. I highly recommend them! More
Kristi was great to work with right from the start. We initially came in just to "look and learn". Kristi showed us all the models, explained their features and I decided then and there that I just had t initially came in just to "look and learn". Kristi showed us all the models, explained their features and I decided then and there that I just had to have the Gucci. Kristi took us out on the test drive, explaining all its features. We got a great deal on my Gucci that very night even though we didn't even bring the trade in car with us! I drove my Gucci home that night (as Saturday) and we brought the trade in Monday. I am in love with my Gucci, even named it Gattina (kitty, a female kitty specifically in Italian! I am having so much fun with it, people everywhere ask me about it. Another great part is it really does get the mpg they say! I highly recommend Kristi and Fiat of Austin, they are by far the best car buying experience I've ever had! More
I was entirely happy with my experience at FIAT of Austin. I knew exactly what vehicle I wanted, and I was pleasantly surprised that I left that day with the exact one I had picked out. Financing was Austin. I knew exactly what vehicle I wanted, and I was pleasantly surprised that I left that day with the exact one I had picked out. Financing was a breeze (almost enjoyable), and I drove away from the dealership feeling confident in my purchase. I've loved driving it ever since and told everyone they should consider getting one as well. More
Katie was great at showing me all the features the fiat 500 had, let me borrow a car to drive and test it with my kids in it. after I came back they let me borrow an automatic which ultimately fit my need 500 had, let me borrow a car to drive and test it with my kids in it. after I came back they let me borrow an automatic which ultimately fit my needs better. I recommended to a Friend to purchase a fiat 500 after having driven mine for over a year, she ended up buying one and loves her car. Gerardo Alvarez More
Went in to test drive a lounge version of the fiat 500, Lauren greeted me and was very knowledgable about the cars and cute to boot. She went out of her way to find the version I was interested in buying Lauren greeted me and was very knowledgable about the cars and cute to boot. She went out of her way to find the version I was interested in buying for the test drive so I could get a good feel of what to expect, she was also so very kind and courteous and very understanding of my disability. The show room was very clean and well maintained ,and even the management was very polite. I cannot remember having such a pleasant xperiance at a dealership ever, including Lexus . And the experience as a whole was night and day difference from covert ford and ill leave it at that. So if your looking for a new fiat , please do go to fiat of Austin at the domain, you will not regret it and be sure to ask for Lauren ! More
Stopped by while I was driving through Austin to test drive - was greeted like an old friend. Told them that I just wanted to test drive one to see how it drives, because I have been thinking about getti drive - was greeted like an old friend. Told them that I just wanted to test drive one to see how it drives, because I have been thinking about getting one. Fell even more in love with it and I am absolutely going to be getting me one. When I told them that I had to wait till after the first of the year before I can get one they was still extremely helpful and never once did I feel pressured nor did I ever feel like I was ever given a cold shoulder just because I was there looking not buying - like has happened at other dealerships. Highly recommend Fiat of Austin and especially Amber -- She is extremely knowledgeable when it comes to these cars!!! I will definitely be going back there in about 6 more weeks...counting down the time till I get my new car!!!!!!!! More