
FIAT/Alfa Romeo of Austin
Austin, TX

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474 Reviews of FIAT/Alfa Romeo of Austin
Figuring out what I truly wanted from Fiat was the most challenging part because there are so many choices. Brandon Grebe was very patient and understanding with me and he delivered in the end. I highly challenging part because there are so many choices. Brandon Grebe was very patient and understanding with me and he delivered in the end. I highly recommend Fiat of Austin & I look forward to the new location! I appreciate Fiat because they allow me to drive a gas efficient car that is in style. More
Brandon was super professional, and friendly. I had my heart, and mind set on a car that wasn't a new Fiat. The Fiat's are awesome BTW, I've just wanted a Smart car for years. I looked around quite a heart, and mind set on a car that wasn't a new Fiat. The Fiat's are awesome BTW, I've just wanted a Smart car for years. I looked around quite a few places for the Smart car I wanted. They had the lowest price I found for a Smart that was in many cases more 'loaded' than the other places I looked. I never felt pressured to buy another car with a bigger sticker price. The idea was out there. I did get an opportunity to look around and I would recommend a new Fiat. But, I got the car I've wanted for years. Brandon was plain spoken and helped work out a deal I could afford. Brandon had the vehicle I wanted placed inside on a very very hot day which I found really considerate (I'm a disabled Vet.) He thanked me for my service sincerely in a personal way that wasn't canned, or offhanded. I've bought several cars in my life. This dealership, and sales person was by far the most comfortable I've been buying a car. On that hot day, there nice cold water. The other people I spoke to were friendly. I didn't get any of the typical lines you expect when buying a car (ie, 'You'd look great in a ___' or 'If you like that you'd love a ___.') I was in the driver's seat with my wants and needs (pun totally intended.) I feel great about my decision. I got a good deal with great payments. The financing office was eager, willing, and professional. I felt like I was personally catered to the whole time. And now, I have the Smart I've wanted for years with a good warranty putting my mind at ease. I'm zipping all over town having a great time in my tiny car. (tl;dr) Bought a car I really wanted for a good price. People there are awesome. Would recommend. More
Wow! Is what I feel about Fiat of Austin! I really didn't want to go to a Dealer because it's not a good experience most of the time. You can't say that about Fiat of Austin. Drew was simply the best. didn't want to go to a Dealer because it's not a good experience most of the time. You can't say that about Fiat of Austin. Drew was simply the best...absolutely the best. He made Me feel right at home from the start. Very impressive Young Man. Drew, If You read this....I mean it from the heart! I truly recommend Fiat of Austin to anyone looking for a new or used car. The whole experience from the start with Drew to Katie was excellent. There was no pressure, it was simple, I got the Truck of My dreams and on My Birthday at that!! Drew....from the bottom of My heart, Thanks!! More
This was a great experienced and got treated really friendly and i really love my car. I will definetly recommend this dealership to anyone looking for a vehicle. friendly and i really love my car. I will definetly recommend this dealership to anyone looking for a vehicle. More
Recently visited Fiat of Austin to see about purchasing a vehicle for our business and quickly learned why they are the #1 Fiat store in the country---the culture at Fiat of Austin is certainly not typical o vehicle for our business and quickly learned why they are the #1 Fiat store in the country---the culture at Fiat of Austin is certainly not typical of most dealerships and that 'cool culture' starts at the top. Lisa Copeland, General Manager, was extremely helpful in giving us all the insight we needed for a business purchase and is a very visible GM--she's not just sitting in a back office dictating. JT Copeland helped us with picking out the right unit and is very professional and helpful--the apple didn't fall far from that tree. We also worked with both Katie and Brent with getting our paperwork completed and they were both great to work with--even when we had to re-do it because of an error on our part. Great experience, great culture, great staff---highly recommend. Trent McClure, General Sales Manager-Austin XPEL Technologies More
Buying a used vehicle can be a hassle, or you can make it fun if you know what to ask for and stick to what numbers are most important to you. I get the feeling that Brandon saw that right away and adapted fun if you know what to ask for and stick to what numbers are most important to you. I get the feeling that Brandon saw that right away and adapted his "sales" appropriately. I put "sales" in quotations because he didn't try to sell me a truck, he simply tried to earn my business. No pressure. No tactics. I'm a car guy. I've been in the automotive repair industry for years and have bought my share of cars with various experiences ranging from "Get me out of here now" to "Thank goodness, this was simple and straightforward." The latter is where Brandon falls. I get the feeling he can perceive the type of shopper you are immediately and adapts his personality appropriately. Very professional. I'm not there to screw the dealership, and they're not there to take me for every dollar. I believe we both got fair deals where I'm happy with the truck and they made money on the sale. If I'm ever looking for another car, I'll be sure to check their inventory. More
From the start of my interest in the vehicle I saw online, Amber was communicative and stayed close throughout the process. She was professional, caring and competent in all aspects of the purchase. online, Amber was communicative and stayed close throughout the process. She was professional, caring and competent in all aspects of the purchase. When I had questions about financing, options, etc., she walked through the process methodically and came up with a solution that worked for both of us. I highly recommend her and her team to those interested in purchasing their next new car. Nice work! More
I was impressed with Omar's patience and communication. He was thorough and trust worthy. He was friendly and not pushy like other salesmen. I do not like feeling pressured and I would ha communication. He was thorough and trust worthy. He was friendly and not pushy like other salesmen. I do not like feeling pressured and I would have walked away, if that was the case. He stayed with me until we found the car and deal I wanted. He didn't act like I was silly or unreasonable, as I have been made to feel in the past. I have already let me friends know that he is the one to see, if they like the Fiat. He has already been helping me with post sales questions about my car. He is a keeper! More
Lots of cheers for Drew Barker -- he was terrific!! He was friendly, responsive, informative and anticipated my needs given that I had to purchase a vehicle basically online without having the opportunity was friendly, responsive, informative and anticipated my needs given that I had to purchase a vehicle basically online without having the opportunity for an ocular inspection (something I have never done before). Drew helped me locate reputable car inspectors so that I could get reasonable assurance that the used vehicle I purchased was in good shape, and ensured that all the paperwork and procedures were done in a timely way (....thanks, too, to Katie King for her efforts on the paperwork....) so that, once I arrived in Austin, I could just pick up the car and drive out. Drew also assisted in getting me to the right car insurance person with whom I obtained insurance for the vehicle -- quickly and seamlessly. I had hoped that the price would have been lowered a bit more meaningfully than it was -- there was only a marginal drop in price when we negotiated which I thought could have been better for a used 2012 vehicle. But that has nothing to do with Drew -- I guess the price was set by his supervisor or manager of Fiat of Austin and I am sure that Drew tried his best to get the best discount he could. If I purchase another vehicle, I hope to have the opportunity to deal with Drew Barker once again -- nice work, Drew!! More
Omar is great, very personable and helpful. I bought my car thru Brandon. This was a good experience as well. All the staff are friendly and courteous. I researched other dealers as well and felt more at e car thru Brandon. This was a good experience as well. All the staff are friendly and courteous. I researched other dealers as well and felt more at ease here and getting a better price for the Fiat I wanted. Thanks :) More