Exton Nissan

Melanie was a pleasure to work with, very nice and helpful salesperson. Will definitely refer her and Exton Nissan to friends and family! Melanie helped me decide the best car and model to fit my need helpful salesperson. Will definitely refer her and Exton Nissan to friends and family! Melanie helped me decide the best car and model to fit my needs and budget!! She was very knowledgeable about the vehicles and offers/deals. More

My experience with Exton Nissan was great. Melanie made this the best car buying experience for me so far. She was very knowledgeable about the product and very attentive to my needs as far the vehicle I w this the best car buying experience for me so far. She was very knowledgeable about the product and very attentive to my needs as far the vehicle I wanted, she also sold my daughter a car a week before. She made herself available to answer any questions or concerns I had, which was very comforting. The customer service provided by Melanie & Chuck (Sales Manager) was excellent, their work as a team was exceptional and provided my family and I with the greatest deal and our favorite cars!! I would recommend Exton Nissan to others looking for great car buying experience. Mel and Chuck were not pushy and were able to give us their full attention and even closed the store with them on several nights just to stay and answer all my questions! Mel was available via e-mail and text for my daughter and I to contact at any time. She was attentive and provided the best customer service! We consider her family =) We even were able to make friends with the whole Exton Nissan crew. They made it an enjoyable experience not just a purchase! More

My mom and sister got new vehicles and tried to talk me into getting one as well since I love Nissans too. I wasn't sold until I went in and dealt with Mel and Chuck. They were wonderful and very helpful into getting one as well since I love Nissans too. I wasn't sold until I went in and dealt with Mel and Chuck. They were wonderful and very helpful in answering all my questions. They were able to give mea good deal and offer me a fully loaded Maxima which i absolutely love. Mel knew what I was looking for and was able to get me in my dream car. I always drove used Nissan Maximas since I was 16 and with Melanie and Chuck's help I was able to get everything I wanted in the car. THEY ARE GREAT! More

Hi Chuck. My name is Bob Campenni. I purchased 2012 Altima Coupe in late Jan. My experience at Exton Nissan was very positive. I walked in on a Sat and saw Brianna and asked to see the Altima. She aske Altima Coupe in late Jan. My experience at Exton Nissan was very positive. I walked in on a Sat and saw Brianna and asked to see the Altima. She asked if I would give her my information. I said I wasn`t ready for that. She was very professional and pleasant and said lets go for a ride. I loved the car and said I would be back soon. I came back the next week. We discussed what Model, Color, what extras I was interested in. She said some other dealer would have it and she would track it down. Brianna kept in touch and updated me almost every day. She wound up going to NYC and drove my car back. I went back the next day to sign the deal. She made all the paperwork very easy for me. Because of Briannas expertise in all phases of the car and purchasing I will be back in 3 years for a 2016 Altima. Brianna is a very important asset to your Dealership. I would also commend Aaron for bending over backwards to my this deal happen. More

Brianna was the best. She made buying my new Versa as painless as possible. There was no need to haggle over price. She made sure to get me the best deal for what I was wanting to spend. I never once fel painless as possible. There was no need to haggle over price. She made sure to get me the best deal for what I was wanting to spend. I never once felt pressured or pushed into something I didn't want. I would suggest to anyone who reads this review to ask for Brianna Johnson when going to Exton Nissan. Great customer service and great personality. She has the best interest of her customers in mind when selling cars. More

Bryant Yocum and Aaron Schmidt worked together to exceed my needs in getting back in Nissan as my orginal lease was expiring. Their professionalism was what sold me. my needs in getting back in Nissan as my orginal lease was expiring. Their professionalism was what sold me. More

We purchased a 2012 Nissan Rogue from Exton Nissan and our experience was excellent. Bryant listened to what we wanted, patiently answered all of our questions and spent a lot of time with us. He underst our experience was excellent. Bryant listened to what we wanted, patiently answered all of our questions and spent a lot of time with us. He understood that we weren't able to make a decision on our first visit, and followed up without being pushy. When we stopped in without an appointment a few days later Bryant was with another customer.Chris Casey jumped in and took us for another test drive until Bryant was available. We were soon sold on the Rogue and we are very happy with it so far. When we walk into the Exton Nissan dealership everyone is very friendly and helpful. More

I went in to buy a used car, my salesman was great however I had to deal with an awful sales manager by the name of Aaron Schmidt. He misrepresented all the numbers layed out for me to buy my car and however I had to deal with an awful sales manager by the name of Aaron Schmidt. He misrepresented all the numbers layed out for me to buy my car and when I went into the finance managers office, they were all different. I bought the car based off his numbers and had already committed and return my rental just to find out I would be spending $946 over what he told me. I had to sign the papers and then confronted him and he told me its wasn't him who told me that and then went back on his story and said :I am not the bank, I dont know the real numbers". Never was I told that his numbers were estimates and may not be what I would recieve. He denied all blame and told me that it was my fault for signing the papers and he could not be wrong. He was absolutely terrible and did not take any responsibility for his mess up, just balmed me for signing the papers. I will never buy from that Nissan Dealership again. I will also never buy aq nissan, because they support attitudes such as his. More

My wife had a mishap with her vehicle and totaled it. My wife had a mishap with her vehicle and totaled it. The insurance company gave a certain amount of time we could have the loaner vehicle and was co My wife had a mishap with her vehicle and totaled it. The insurance company gave a certain amount of time we could have the loaner vehicle and was coming due before we had to start paying. We started shopping immediately at other dealers but was not impressed with the quantity, the price nor the sales people. (Starting to get frustrated on wasting my time) I also remembered how the Nissan Murano caught my eye every time I saw one. So for giggles, we decided to head to Exton Nissan and look at "used" Murano's. The salesman, Chris Casey, came out to us immediately. Very gentleman-like person. We explained to him that we were buying this weekend and don't have much time because of looking at other vehicles we had in mind. To make a long story short, instead of purchasing a used vehicle, Exton Nissan worked with us and made a deal that we could not refuse on a new 2012 Nissan Murano SV. Beautiful, beautiful machine. Wife and I are excited to own a machine that has style and class. I thought I would never say this about a auto dealer but what great people to work with. PS....Never met these people before. Many thanks to Chris Casey and his manager for working with us. Cheers to both, Chet and Nancy More

Open letter to Mr. DeSantis, General Sales Manager Open letter to Mr. DeSantis, General Sales Manager Dear Mr. DeSantis, I have received your letter just recently regarding possible trade Open letter to Mr. DeSantis, General Sales Manager Dear Mr. DeSantis, I have received your letter just recently regarding possible trade in for my car, and I have to say it was really good timing on your part because I was preparing for few weeks to send you, and Mr. Hernandez, Service Manager, Ms. Lanzar, Executive Manager, and to Mr. Bush Jr, Principal owner a letter of my deepest indignation regarding your business policies. Let me give you some input about my case: I am your customer for quite sometime, ever since I moved to the Exton area. I have repaired my car with you fairly frequently following service recommendations. First time I have experienced your, to say at least, sloppy repair job, was when my front shocks failed. I have them replaced and less then a year after that the right one was gone again. At that time your service manager was at least decent guy and after I have complained that the job was recently done and that the part obviously failed way too early, he looked at its warranty and they replaced the part free of charge. That was normal businesses respond to low quality part but of course, that gentlemen did not last for long in your company. What came next was truly showing your understanding of business practices which made me so angry and furious. Next repair job was another humiliation, I needed new brakes including disks and the older guy service rep told me the price, close to $1,000. It was too much for me but I accepted the job and while waiting to be done, I went across the street to Pep Boys and they quoted the whole job for $650. I came back and said to your guy, listen, this is not right, the price is too high, he went to service manager and when came back he said – ok, I will give you $100 of, see, I took care of you, like we are on some kind of horse market. The last case was the worst. At one point my transmission start going out of gear and changed gears after 30 min or so driving. Check engine light went on and after test driving my car they said it was speed sensor. They replaced it, the car worked fine for a week or so and it happened again. I came back; another test drive and they said the car was fine. I told them that they needed to drive the car for a while before it shows those symptoms; they denied it so I went on driving the car for awhile like that till I got tired pulling of the road every day to turn off the engine because that seemed to reset the cars computer and was able to work normally again. I came back and your mechanic told me that I should consider replacing the transmission, but if not he would go with solenoids, no guarantee though. I have paid another $1,300 and after 2 hours of driving it started allover again. I came back angry and you service manager reassured me saying they know what it is; he called transmission replacement suggestion ridiculous and as soon as they get a part they will call me. Never happened, I called few times – nothing, even complained to Corporate Nissan – still nothing. Well, this was rally enough for me and I want to different dealership and they fixed my car promptly. This is my point Mr. DeSantis: Because of cheating business practices you are conducting in your corporation not only that you have lost me as a customer for servicing of my old Altima, you also lost more than $50,000 in sales. I have bought a Honda for my wife from Scot Honda because their service is superb and I am now preparing to buy another one for my self. At the end I want again to tell you how bad I felt doing business with you guys and I would not come back to you even if you offer me the greatest deal for my car. I hope you will learn something from this like: Things gained through unjust fraud are never secure. Respectfully, Dragan Petrovich More