Exton Nissan

Charles C provided me a very prompt service. Jason on the phone was quick with the updates and status of the car. Jason on the phone was quick with the updates and status of the car. More

Disappointing Service – Focused on Money Over Customer Care I’ve been a loyal customer of Nissan Exton for years, but my recent experience at their service center has left me extremely disappointed. It Care I’ve been a loyal customer of Nissan Exton for years, but my recent experience at their service center has left me extremely disappointed. It feels like they’ve become more focused on making money than actually providing quality customer care. The staff was disrespectful, and I didn’t feel valued as a customer at all. One of the biggest frustrations was their refusal to offer a drop-off service, even for a short distance of 10 miles. For a service center that used to prioritize convenience and support, this was a huge letdown. It seems they are cutting corners on customer service to focus purely on profits. I expected much better from a dealership like Nissan Exton, and I hope they reassess their approach to customer care. For now, I’ll be considering other service centers where customer satisfaction is still a priority. More

From start to finish the experience was great, friendly staff and courteous. They really know their stuff. The whole entire transaction was smooth and timely. staff and courteous. They really know their stuff. The whole entire transaction was smooth and timely. More

Always have been treated like royalty for the sales , service and owners. And my Nissans have been spot on service and owners. And my Nissans have been spot on More

I think it’s a generally nice place, this being my second time there. People are friendly, comfortable waiting room. But I was there for almost three hours this time for an emission inspection and oil change time there. People are friendly, comfortable waiting room. But I was there for almost three hours this time for an emission inspection and oil change. After a review of recommendations after the initial work, that was for an expected length of time, I accepted a cabin filter change that took over an hour to complete. I heard they may have been short staffed but no mention was made for the time delay. More

Very professional and courteous and extremely helpful and knowledgeable. Ryan and Luis were amazing to work with! knowledgeable. Ryan and Luis were amazing to work with! More

Great no pressure professional staff. Mike the sales manager went above and beyond. A+ team. Mike the sales manager went above and beyond. A+ team. More

I had metal on metal sound coming from driver side front wheel Sunday PM. I was able to make appoint on line that night. Charlie Curran the Service Manager was great! wheel Sunday PM. I was able to make appoint on line that night. Charlie Curran the Service Manager was great! More

The service advisor was polite and the waiting area was clean. Snacks and water were provided if you wanted any, I did not. The service was pretty quick, an hour for oil change, tire rotation and fix a win clean. Snacks and water were provided if you wanted any, I did not. The service was pretty quick, an hour for oil change, tire rotation and fix a window. More

Routine service interval: Charles-ServConsultant was friendly, thorough, and efficient upon check-in and check-out. Joe Spiller, Service Mgr, always remembers me and is the best. Jeff P, Gen. Sales Mg friendly, thorough, and efficient upon check-in and check-out. Joe Spiller, Service Mgr, always remembers me and is the best. Jeff P, Gen. Sales Mgr, always greets me warmly and is customer-oriented; top-notch! One of his main assistants at the front desk is Michael — very competent at his efforts. A well-run operation, to say the least. More