Executive Volkswagen - Service Center
North Haven, CT
409 Reviews of Executive Volkswagen - Service Center
A clean, comfortable, and pleasant atmosphere to bring your car in for service. From the door in to the door out, a good experience. Will bring my car here again and recommend this place to others. your car in for service. From the door in to the door out, a good experience. Will bring my car here again and recommend this place to others. More
This is the best dealership I have ever been to. Thank you Vanessa for being so welcoming, patient and knowledgeable in your department. The lobby/ waiting area is so comfortable, clean and kid friendly f you Vanessa for being so welcoming, patient and knowledgeable in your department. The lobby/ waiting area is so comfortable, clean and kid friendly for those of us who have to bring our kids/ family to these appointments. Thank you for always giving your 100% to me and my needs! My car is always in excellent shape because of you guys!!! More
Staff is very helpful and friendly. Skip is very knowledgeable, and makes sure you understand everything that’s been done to your car. He provides outstanding service. knowledgeable, and makes sure you understand everything that’s been done to your car. He provides outstanding service. More
First Service-10,000 Miles I did not experience any issues or problems with this service visit. The service advisor explained everything, the recall work was done, and she also I did not experience any issues or problems with this service visit. The service advisor explained everything, the recall work was done, and she also explained to me how to reset the radio. More
New Tires My appointment for new tires was professionally planned and executed. Realignment accomplished on the same day and within the estimated time the appoi My appointment for new tires was professionally planned and executed. Realignment accomplished on the same day and within the estimated time the appointment was scheduled to last. More
Very good service I have brought my Jetta there for years. Always good service! Sometimes the wait is long, however this time it was within the time quoted. I have brought my Jetta there for years. Always good service! Sometimes the wait is long, however this time it was within the time quoted. More
Great service What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 w What is there to say? My car was fixed correctly, the people I interacted with were helpful and friendly, and I couldn’t ask for anything more. 27 words. Oh, and I hate this survey format. I suggest you change it if you want people to respond... it’s an imposition. I like the people in service, so I’ll fill this out, but I’m not happy about it. More
30K service and oil change The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had The service was completed in the timeframe which I was given. I had some service questions which were answered in a manner which I iunderstood. I had some difficulty with using my defroster and Skip explained and came in my car with me and showed me. In the past, I have also had Vanessa and Tyler help me who were equally very helpful and pleasant. The dealership has serviced quite a few of my cars in the past. More
Excellent Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. Always a great experience. The staff are always Kind, pleasant and courteous. In and out as promised. The only place I want my car serviced at. More
Engine Light on Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service departmen Great service department. All repairs are done in a timely manner. The service advisors are knowledgeable. FYI, you will need a good service department if you buy a VW. More